Dell XPS M170 Owner's Manual - Page 62
DVD drive problems, Problems writing to a DVD+RW drive
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www.dell.com | support.dell.com ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S - See "Resolving Software and Hardware Incompatibilities" on page 81. R U N T H E D E L L D I A G N O S T I C S - See "When to Use the Dell Diagnostics" on page 59. DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a DVD+RW drive C L O S E O T H E R P R O G R A M S - The DVD+RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the DVD+RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D V D + R W D I S C - See the Dell Help file or search for the keyword standby in the Windows Help and Support Center for information on power management modes. To access help, see page 9. C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - See the help files for your DVD creation software. VE R I F Y T H E C O R R E C T M E D I A I S I N U S E - DVD+RW drives may use any CD media such as CD-R or CD-RW, but when using your DVD+RW to write to DVD media, be sure to use DVD+R or DVD+RW media only. Using DVD-R/RW media may lead to DVD playback problems or incomplete write or verify operations. If you cannot eject the DVD or DVD+RW drive tray 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. 3 Gently pull out the tray until it stops. 62 Solving Problems