Denon 4306 Owners Manual - Page 110
Troubleshooting - avr hdmi problems
UPC - 081757506861
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Troubleshooting If a problem should arise, first check the following. 1. Are the connections correct? 2. Have you operated the receiver according to the Operating Instructions? 3. Are the speakers and other components operating properly? If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase. Symptom Display not lit and sound not produced when POWER switch set to on. Display lit but sound not produced. Cause Measures Page • Power supply cord not plugged in • Check the insertion of the power 23 securely. supply cord plug. • Speaker cables not securely • Connect securely. 7 connected. • FUNCTION knob position is not • Switch to the proper position. 25 appropriate. • Volume control set to minimum. • Turn volume up to suitable level. 25 • MUTING is on. • Switch off MUTING. 26 • No digital signal is being input. • Properly select a digital signal 67 input source. • AVR-4306's video output terminals • Check that the connections are 8, and monitor's input terminals are correct. 14~23 not properly connected. Nothing is displayed on • Monitor TV's input setting is • Set the TV's input selector to the - monitor. wrong. terminals to which video signals are connected. No DTS sound is produced. Copying from DVD to VCR is not possible. No sound is produced from subwoofer. • The PURE DIRECT mode is set. • Set a surround mode other than the PURE DIRECT mode. • DVD player's audio output setting • Make the DVD player's initial is not set to bit stream. settings. • DVD player is not DTS-compatible. • Use a DTS-compatible player. • AVR-4306's input setting is set to • Set to AUTO or DTS. analog • Copying between a source such as • Copying is not possible. DVD and a VCR is not usually possible, as DVDs are often encoded with copy-protection signals that prevent VCR recording. • Subwoofer's power is not on. • Turn on the power. • Subwoofer's initial setting is set to • Set the setting to "YES". "NO". • Subwoofer's output is not • Connect properly. connected. • The subwoofer's channel volume • Turn the subwoofer's channel level is set to "OFF". volume level up. 30 - - 27 - - 82 7, 23 39 Symptom Cause Troubleshooting Measures Page No test tones are • Surround mode is set to a mode • Set to Dolby Surround. - produced. other than Dolby Surround. No sound is produced • Surround mode is set to • Set to a mode other than - from surround "STEREO". "STEREO". speakers. • Batteries dead. • Replace with new batteries. 3 • Remote control unit too far from • Move closer. 3 This unit does not this unit. operate properly when • Obstacle between this unit and • Remove obstacle. 3 remote control unit is remote control unit. used. • Different button is being pressed. • Press the proper button. - • < and > ends of batteries inserted • Insert batteries properly. 3 in reverse. An image is not projected with an HDMI connection. • AVR-4306's HDMI output • Check the HDMI connection. 22 terminals and monitor's input terminals are not properly connected. • No HDMI signal is being input. • Properly select HDMI signal input 71 source. • The connected monitor equipment • The AVR-4306 will not output 20 or other equipments do not video signal unless the other support HDCP. equipment supports HDCP. • The output format of the • Check whether the output format 20 connected player (HDMI FORMAT) of the connected player (HDMI does not matche the supported FORMAT) matches the supported input format of connected monitor input format of connected monitor equipments. equipments. • The AVR-4306 does not play HDMI • Set the HDMI audio playback 71 audio signals. setting at the "HDMI In Assign" The HDMI audio is not settings to "AMP". output. • The HDMI audio signals are not • Set the HDMI audio playback 71 output from the connected setting at the "HDMI In Assign" monitor device. settings to "TV". • The set's internal temperature has • Put the AVR-4306 in a well- 7 risen and the protection circuit has ventilated place. been activated. • Turn off the power, then wait for 7 Power has turned off and the power indicator is flashing red. the set to fully cool off before turning the power back on. • The core wires of the speaker • Check the connections of all the cables are touching each other or speaker cables. the AVR-4306's rear panel, 7 activating the protection circuit. • AVR-4306 is malfunctioning. • Turn off the power and contact a 7 DENON customer service center. Sound is only produced from the center speaker. • You are playing a monaural source (TV, AM radio broadcast, etc.) in the DOLBY/DTS SURROUND mode. • When playing monaural sources, select a surround mode other than DOLBY/DTS SURROUND mode. 36, 37 105