Denon AVR 889 Owners Manual - English - Page 75

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Getting Started Connections Setup Playback Remote Control Multi-zone Information Troubleshooting Specifications Symptom Cause Countermeasure No sound is produced from surround back speaker. • The surround back speaker's • Check the setting and change it power amplifier is assigned to a as necessary. different channel. • Surround back speaker setting is • Set to something other than set to "None". "None". • The "Parameter" - "Surround • Please set "Parameter" - Parameter" - "SB CH Out" "Surround Parameter" - "SB settings are "OFF". CH Out" to settings other than "OFF". • Surround mode not set to a mode • Select a surround playback for 6.1- or 7.1-channel playback. mode. No sound is produced from subwoofer. • Subwoofer's power not turned • Turn on the subwoofer's power. on. • The "Subwoofer" setting at • Set to "Yes". "Speaker Configuration" is set to "No". • The subwoofer is not properly • Check the connections. connected. • The subwoofer's volume is • Adjust the subwoofer's volume turned off. to an appropriate level. No test tones are • Surround mode produced when "STANDARD" remote control Surround). unit's TEST button is pressed. not set to • Set to the "STANDARD" (Dolby/ (Dolby/DTS DTS Surround) mode. DTS sound is not output. • Blu-ray Disc player / DVD player's • Set the Blu-ray Disc player / DVD audio output setting is not set to player. For details, refer to the bitstream. Blu-ray Disc player / DVD player's operating instructions. • Blu-ray Disc player / DVD player is • Use a DTS-compatible player. not compatible with DTS sound playback. • The AVR-889's "Decode Mode" • Set to the "Auto" or "DTS" setting is set to "PCM". mode. HDMI audio signals are not output from speakers. • The "Manual Setup" - "HDMI • Set to "AMP". Setup" - "HDMI Audio Out" setting is set to "TV". No sound is output from the monitor connected with HDMI connections. • The "Manual Setup" - "HDMI • Set to "TV". Setup" - "HDMI Audio Out" setting is set to "AMP". Dolby TrueHD, DTS-HD, Dolby Digital Plus audio is not output. • HDMI is not connected. • Connect the HDMI. • Blu-ray Disc player audio output • Set the Blu-ray Disc player. setting is not set to bitstream. For details, refer to the Blu-ray Disc player player's operating instructions. • Blu-ray Disc player is not • Use a DTS-compatible player. compatible with DTS sound playback. Page 29 24 40, 41 36 ~ 38 - 24 9 54 37 - - 33 26 26 10, 11 - - GVideoH Symptom No picture appears. Cause Countermeasure • The connections between the • Check the connections. AVR-889 and monitor are faulty. • The monitor's input setting is • Set properly. wrong. • PURE DIRECT mode is set. • Cancel the PURE DIRECT mode. • The player is connected using the • High definition (1080i/720p) and component input connectors, the progressive (480p/576p) video monitor is connected using the signals are not down-converted. video (yellow) or S-Video output Set the player to interlace connectors. (480i/576i) signals. Picture cannot be recorded. DVDs cannot be copied on a VCR. On-screen display is not shown. • Input source does not match recorder's video connection connector (video or S-Video). - • The operation content display is "OFF". • The main volume display is "OFF". • The display during tuner operation is "OFF". • The display during iPod operation is "OFF". • The video conversion function does not work for the REC OUT connectors. Match the input source and recorder connections. • This is not a malfunction. Most movie software includes copy prevention signals and cannot be copied. • When viewing HDMI or component video signals via the AVR-889, the on-screen display appears when the MENU button on the main unit or the A. MENU button on the remote control unit. • When only HDMI or component video signals are input to the AVR-889, the characters of the on-screen display are not displayed over the picture. • Set "Manual Setup" - "Option Setup" - "On-Screen Display" - "Text" to "ON". • Set "Manual Setup" - "Option Setup" - "On-Screen Display" - "Master Volume" to "ON". • Set when "Manual Setup" - "On-Screen Display" - "Tuner Information"is not "OFF". • Set when "Manual Setup" - "On-Screen Display" - " iPod Information" is not "OFF". ENGLISH Page 10 ~ 13 - 38 - 13 - 8 8 29 30 30 30 GHDMIH Symptom HDMI audio signals are not output from speakers. Cause Countermeasure • The "Manual Setup" - "HDMI • Set to "Amp". Setup" - "Audio" setting is set to"TV". Page 26 72

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·²
Getting Started
Connections
Setup
Playback
Remote Control
Multi-zone
Information
Troubleshooting
ENGLISH
Specifications
Symptom
Cause
Countermeasure
Page
No sound is
produced from
surround back
speaker.
• The surround back speaker’s
power amplifier is assigned to a
different channel.
• Surround back speaker setting is
set to “None”.
• The “Parameter” – “Surround
Parameter” – “SB CH Out”
settings are “OFF”.
• Surround mode not set to a mode
for 6.1- or 7.1-channel playback.
• Check the setting and change it
as necessary.
• Set to something other than
“None”.
• Please
set
“Parameter”
“Surround Parameter” – “SB
CH Out” to settings other than
“OFF”.
• Select
a
surround
playback
mode.
29
24
40, 41
36 ~ 38
No sound is
produced from
subwoofer.
• Subwoofer’s power not turned
on.
• The “Subwoofer”
setting
at
“Speaker Configuration” is set to
“No”
.
• The subwoofer is not properly
connected.
• The
subwoofer’s
volume
is
turned off.
• Turn on the subwoofer’s power.
• Set to “Yes”.
• Check the connections.
• Adjust the subwoofer’s volume
to an appropriate level.
24
9
54
No test tones are
produced when
remote control
unit’s
TEST
button
is pressed.
• Surround
mode
not
set
to
“STANDARD”
(Dolby/DTS
Surround).
• Set to the “STANDARD” (Dolby/
DTS Surround) mode.
37
DTS sound is not
output.
• Blu-ray Disc player / DVD player’s
audio output setting is not set to
bitstream.
• Blu-ray Disc player / DVD player is
not compatible with DTS sound
playback.
• The AVR-889’s “Decode Mode”
setting is set to “PCM”
.
• Set the Blu-ray Disc player / DVD
player. For details, refer to the
Blu-ray Disc player / DVD player’s
operating instructions.
• Use a DTS-compatible player.
• Set to the “Auto” or “DTS”
mode.
33
HDMI audio
signals are not
output from
speakers.
• The “Manual Setup” – “HDMI
Setup” – “HDMI Audio Out”
setting is set to “TV”
.
• Set to “AMP”
.
26
No sound is
output from
the monitor
connected
with HDMI
connections.
• The “Manual Setup” – “HDMI
Setup” – “HDMI Audio Out”
setting is set to “AMP”
.
• Set to “TV”.
26
Dolby TrueHD,
DTS-HD, Dolby
Digital Plus audio
is not output.
• HDMI is not connected.
• Blu-ray Disc player audio output
setting is not set to bitstream.
• Blu-ray
Disc
player
is
not
compatible
with
DTS
sound
playback.
• Connect the HDMI.
• Set
the
Blu-ray
Disc
player.
For details, refer to the Blu-ray
Disc player player’s operating
instructions.
• Use a DTS-compatible player.
10, 11
Troubleshooting
Symptom
Cause
Countermeasure
Page
No picture
appears.
• The connections between the
AVR-889 and monitor are faulty.
• The monitor’s input setting is
wrong.
• PURE DIRECT mode is set.
• The player is connected using the
component input connectors, the
monitor is connected using the
video (yellow) or S-Video output
connectors.
• Check the connections.
• Set properly.
• Cancel the PURE DIRECT mode.
• High definition (1080i/720p) and
progressive (480p/576p) video
signals are not down-converted.
Set
the
player
to
interlace
(480i/576i) signals.
10 ~ 13
38
Picture cannot be
recorded.
• Input source does not match
recorder’s
video
connection
connector (video or S-Video).
• The video conversion function
does not work for the REC
OUT
connectors.
Match
the
input
source
and
recorder
connections.
13
DVDs cannot be
copied on a VCR.
• This is not a malfunction. Most
movie software includes copy
prevention signals and cannot be
copied.
On-screen display
is not shown.
• The operation content display is
“OFF”.
• The main volume display is
“OFF”.
• The display during tuner operation
is “OFF”.
• The display during iPod operation
is “OFF”.
• When
viewing
HDMI
or
component video signals via the
AVR-889, the on-screen display
appears when the
MENU
button
on the main unit or the
A. MENU
button on the remote control
unit.
• When only HDMI or component
video signals are input to the
AVR-889,
the
characters
of
the on-screen display are not
displayed over the picture.
• Set “Manual Setup” – “Option
Setup” – “On-Screen Display”
– “Text” to “ON”.
• Set “Manual Setup” – “Option
Setup” – “On-Screen Display”
– “Master Volume” to “ON”
.
• Set
when
“Manual
Setup”
– “On-Screen Display” – “Tuner
Information”is not “OFF”.
• Set
when
“Manual
Setup”
– “On-Screen Display” – “ iPod
Information” is not “OFF”.
8
8
29
30
30
30
G
Video
H
Symptom
Cause
Countermeasure
Page
HDMI audio
signals are not
output from
speakers.
• The “Manual Setup” – “HDMI
Setup” – “Audio” setting is set
to“TV”.
• Set to “Amp”.
26
G
HDMI
H