Denon D-M37SBK Owners Manual - English - Page 29
Troubleshooting
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Getting Started Connections Setup Playback Setting the Timer Other Functions Troubleshooting Specifications ENGLISH Troubleshooting If a problem should arise, first check the following: 1. Are the connections correct? 2. Is the set being operated as described in the owner's manual? 3. Are the other components operating properly? If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. In this case, disconnect the power immediately and contact your store of purchase. GGeneralH Symptom Set does not operate properly. Display not lit and sound not produced when power switch set to on. Display lit but sound not produced. Cause Countermeasure • External noise or interference is • Reset the microprocessor. causing the set to malfunction. • Power cord not plugged in • Check the connections on securely. the set's rear panel and the connection of the power plug to the power outlet. • Device you want to play and set • Select an appropriate input input source do not match. source. • Volume control set to minimum. • Turn volume up to suitable level. • MUTING is on. • Switch off MUTING. Page 24 11 13 13 13 Display is off. • The Dimmer setting is set to • Set to something other than 13 "OFF". "OFF". Power turns off • Protection circuit activated due • Turn off the power, wait for the 9 suddenly and to rise of internal temperature. set to fully cool down, then turn power indicator the power back on. flashes red. • Place the set in a well-ventilated 9 place. • Core wires of two speakers are • First unplug the power cord, 9 touching each other or a core then twist the core wires tightly wire is sticking out of the terminal or terminate the speaker cables, and touching the set's rear panel, then reconnect. activating the protection circuit. • Set is damaged. • Turn off the power and contact a - DENON service center. GRemote Control UnitH Symptom Cause Countermeasure Set does not work • Batteries are worn. • Replace with new batteries. properly when • You are operating outside of the • Operate within the specified remote control specified range. range. unit operated. • Obstacle between main unit and • Remove the obstacle. remote control unit. • The batteries are not inserted in • Insert the batteries in the the proper direction, as indicated proper direction, following the by the polarity marks in the polarity marks in the battery battery compartment. compartment. • The set's remote control sensor • Move the set to a place in which is exposed to strong light (direct the remote control sensor will sunlight, inverter type fluorescent not be exposed to strong light. bulb light, etc.). GCDH Symptom Cause "00 Tr 00 : 00" • The disc is not properly loaded. is shown on the display even though a CD is loaded. Disc is not played • The disc is dirty or scratched. when CD 1/3 button is pressed. Countermeasure • Reload the disc. • Wipe the dirt off the disc or replace the disc. A specific part of a disc is not played. • The disc is dirty or scratched. • Wipe the dirt off the disc or replace the disc. A CD-R or CD-RW • The disc has not been finalized. • Finalize the disc then play it. disc cannot be • The recording conditions are bad • Use a properly recorded disc. played. or the quality of the disc itself it poor. MP3 and WMA • The file formats, extensions or • Create discs with file formats, files cannot be settings made when disc was extensions or settings compatible played. created are not compatible with with the RCD-M37. the RCD-M37. Page 3 4 4 3 4 Page 3 3 3 2 - 15 25
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