Dymo Rhino 1000 Industrial Label Printer User Guide 1 - Page 9

Troubleshooting Review the following possible solutions if you encounter a problem while using your printer. Problem/Error Message Solution No display • Ensure the printer is turned on. • Replace discharged batteries. Poor Print Quality Poor Cutter Performance • Replace discharged batteries. • Ensure label cassette is installed properly. • Clean the print head. • Replace the label cassette. • Clean the cutter blade. See Cleaning Your Printer. Memory Full Exceeded maximum number of characters in buffer. Low Battery Batteries almost discharged. • Delete some or all of the buffer text. • Replace discharged batteries. Motor Stall Motor is stalled due to label jam. • Remove jammed label and replace label cassette. • Clean cutter blade. If you still need assistance, contact DYMO Customer Support for your country. The Warranty booklet includes a list of contact numbers for each country. Documentation Feedback We are constantly working to produce the highest quality documentation for our products. We welcome your feedback. Send us your comments or suggestions about our user guides. Please include the following information with your feedback: • Product name, version number, and page number • Brief description of content (instructions that are inaccurate or unclear, areas where more detail is needed, and so on) We also welcome your suggestions about additional topics you would like to see covered in the documentation. Send email messages to: [email protected] Please keep in mind that this email address is only for documentation feedback. If you have a technical question, please contact Customer Support. 9