Dynex DX-L37-10A FAQs (English) - Page 7
Audio Issues, Hardware Issues
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3. Press EXIT to close the menu. The UHF band (channels 14 and higher) is more directional than VHF (channels 2-13) and more sensitive to obstacles (such as trees, tall buildings, and mountains) that lie between your antenna and the broadcast tower. Getting good UHF reception can be more difficult than VHF. If you're getting marginal reception of digital signals, both the picture and sound might freeze or break up to the point that it's not watchable. If you're really on the fringes- either too far from a tower or with too many obstacles in the way-you'll see a black screen that says "No signal." Reception can vary by channel, depending on the location and broadcast power level of a given station. Make sure your antenna is connected securely to the TV. Move the antenna around the room or close to a window. Check the signal strength of the digital channels again. The optimal location may vary by channel. Use a basic indoor set-top antenna designed to pick up both VHF and UHF. OR Use a set-top antenna that has a built-in signal amplifier. OR Use an antenna mounted on your roof or in your attic For more information about antennas and the available channels in your area, visit www.antennaweb.org Audio Issues 12. I have no sound or my sound has static noise. • Check volume levels. • Make sure the TV volume is not muted. • Make sure your connections are connected correctly to the jacks on the TV and on the external devices. • Check the signal strength of the digital channels. It is possible you are receiving marginal reception. Both the picture and sound may freeze or break up due to poor reception. 1. Press MENU. The on-screen menu opens. 2. Press ◄ or ► to highlight Channel, then press ▼. The Channel menu opens. The DTV signal strength is shown at the bottom of the menu. 3. Press EXIT to close the menu. • The audio cables you are using may be bad, try a new set. 13. How do I turn on/off closed captioning? • Press the CCD button on the remote to select On or Off. • Advanced closed captioning settings can be found in the Menu under Setup. 14. How do I get headphones to work with my TV? • Connect the headphone cable to the headphone jack on the side of your TV. • The sound will be heard through both the headphones and on the TV speakers. • Press Mute to hear sound only through the headphones. • Use the volume buttons on the remote to adjust the volume level. • You must remember to press mute again to hear sound through speakers. It will not automatically come on when you unplug the headphones. Hardware Issues 15. My TV is not working at all (i.e., will not turn on using remote or button on TV, LED flashing). • Unplug the power cord, wait a few seconds, plug the cord back in again, then turn on your TV. • Try plugging the TV into another outlet. • Other devices (e.g., surround sound receiver, external speakers, fans, etc) may be interfering with your TV. Try turning one device off at a time to determine which device is causing the interference. o Once you have determined which device is causing interference, please move it further from the TV to eliminate the interference. 7