EMC AX100SC Release Notes - Page 14

Admsnap - Linux, Problem Description

Page 14 highlights

Known Problems and Limitations Snapshot Problems Problem Description Details Preparing snapshots - Preparing multiple snapshots simultaneously can result in an erroneous error message indicating that you are out of disk space. Frequency Intermittent Prevention/Resolution Wait until one snapshot has transitioned to the Ready state before preparing the next snapshot. Accessing snapshots - Providing access to a snapshot on the secondary server can take up to 30 seconds. This issue has been seen only on Windows Server 2003 servers running PowerPath MPIO attached to an iSCSI AX-Series storage system. Frequency Every Time Prevention/Resolution None. Snapshot operations with the Server Utility - Snapshot operations performed by the Server Utility will fail if the virtual disk name contains non-English characters. Frequency Every time Prevention/Resolution Use English characters when naming virtual disks if you will be using the snapshot feature. Starting snapshots - Unable to start a snapshot from the Server Utility. Frequency Infrequent Prevention/Resolution Run the Server Utility from its installation folder/directory. Creating snapshots - When you try to create a snapshot, the following error is displayed: Unable to create snapshot resources. Please create an additional disk pool and try again. Frequency Infrequent Prevention/Resolution Wait one minute and try to create the snapshot again. Admsnap Problems Problem Description Admsnap - Linux Admsnap on a Red Hat Linux system cannot access more than seven devices on the secondary (backup) server. Details Frequency Frequently Prevention/Resolution By default the Linux kernel creates only eight sg devices. (The internal disk uses one of the sg devices.) If you want the server to access more than seven devices, you must create additional sg devices and link them to the sd devices. 14 EMC AX100-Series Integrated Management Software Release Notes

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14
Known Problems and Limitations
EMC AX100-Series Integrated Management Software
Release Notes
Snapshot Problems
Problem Description
Details
Preparing snapshots –
Preparing multiple
snapshots simultaneously can result in an erroneous
error message indicating that you are out of disk
space.
Frequency
Intermittent
Prevention/Resolution
Wait until one snapshot has transitioned to the Ready state
before preparing the next snapshot.
Accessing snapshots
– Providing access to a
snapshot on the secondary server can take up to 30
seconds.
This issue has been seen only on
Windows Server 2003 servers running PowerPath
MPIO attached to an iSCSI AX-Series storage
system.
Frequency
Every Time
Prevention/Resolution
None.
Snapshot operations with the Server Utility
Snapshot operations performed by the Server Utility
will fail if the virtual disk name contains non-English
characters.
Frequency
Every time
Prevention/Resolution
Use English characters when naming virtual disks if you will
be using the snapshot feature.
Starting snapshots
– Unable to start a snapshot
from the Server Utility.
Frequency
Infrequent
Prevention/Resolution
Run the Server Utility from its installation folder/directory.
Creating snapshots
– When you try to create a
snapshot, the following error is displayed:
Unable
to create snapshot resources.
Please create an additional disk
pool and try again.
Frequency
Infrequent
Prevention/Resolution
Wait one minute and try to create the snapshot again.
Admsnap Problems
Problem Description
Details
Admsnap – Linux
Admsnap
on a Red Hat Linux
system cannot access more than seven devices on
the secondary (backup) server.
Frequency
Frequently
Prevention/Resolution
By default the Linux kernel creates only eight
sg
devices.
(The internal disk uses one of the
sg
devices.) If you want
the server to access more than seven devices, you must
create additional
sg
devices and link them to the
sd
devices.