Epson 15000 User Manual - Page 55

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Chapter 5 Solving Problems This chapter explains how to interpret the signals from your scanner's lights, and gives you basic steps for diagnosing and solving scanner problems. It also tells you how to uninstall your software and how to contact Epson. See "Diagnosing Scanner Problems" in the next section to determine what the cause of your scanner problem might be. Then see these sections for solutions: ■ Scanner Problems ■ Software Problems ■ Quality Problems ■ Uninstalling and Reinstalling EPSON Scan ■ Where To Get Help Tip: It's a good idea to check Epson's support web site periodically for possible updates to your scanner software. Visit http://support.epson.com and check to see if there is new software available, free of charge, for downloading to your computer. Download instructions are posted for your convenience. 55

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55
Chapter 5
Solving Problems
This chapter explains how to interpret the signals from your scanner’s lights, and gives
you basic steps for diagnosing and solving scanner problems. It also tells you how to
uninstall your software and how to contact Epson.
See “Diagnosing Scanner Problems” in the next section to determine what the cause
of your scanner problem might be. Then see these sections for solutions:
■
Scanner Problems
■
Software Problems
■
Quality Problems
■
Uninstalling and Reinstalling EPSON Scan
■
Where To Get Help
Tip:
It’s a good idea to check Epson’s support web site periodically for possible
updates to your scanner software. Visit http://support.epson.com and check to
see if there is new software available, free of charge, for downloading to your
computer. Download instructions are posted for your convenience.