Epson 1771W User Manual - Page 142
Where to Get Help, Related references, Internet Support, Speak to a Support Representative
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Related references Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the EPSON PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call, have the following information ready: • Product name • Product serial number (located on the bottom or rear of the projector, or in menu system) • Proof of purchase (such as a store receipt) and date of purchase • Computer or video configuration • Description of the problem Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an EPSON authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer referral in Canada). Parent topic: Solving Problems 142