Epson 4000 Quick Reference Guide - Page 9

Control Panel Messages (continued) Error messages (continued) Message PAPER JAM Light Paper light flashing Explanation Paper has jammed in the printer. Response Release the paper lever. Remove the paper tray if you're printing on cut sheets. Remove the jammed paper. If necessary, open the top cover or remove the rear cover. PAPER NOT STRAIGHT Paper light flashing Paper was fed at an angle. Reload paper, making sure the edges are straight. SERVICE REQ. All lights flashing The print head is locked or an error has occurred. Check to make sure the green tab on the print head is pulled out until it stops. If so, note the error number, and turn the printer off and then on. If the message remains, contact EPSON. Where To Get Help Note your EPSON PreferredSM Unit ID number here. Service Telephone support World Wide Web Support for non-EPSON RIP Access Call (888) 377-6611. Make sure you have your Unit ID number. If you experience any difficulty with the toll-free number or your Unit ID number, call (562) 276-1305. Go to http: //support.epson.com to download drivers, access product documentation and troubleshooting, and get technical advice through e-mail. Contact the RIP manufacturer. EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON UltraChrome is a trademark and EPSON Preferred is a service mark of Epson America, Inc. © 2004 by Epson America, Inc. 9/04 9