Epson 600Q User Manual - Page 68

Running a Printer Check, Make sure paper is loaded in the printer.

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Troubleshooting  For the latest information, check the EPSON 600Q Help program and the ReadMe file in the EPSON program group or folder.  If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under "Where to Get Help" in the Introduction. Caution: Use paper that's at least 8.2 inches wide. Otherwise the print head will spray ink directly onto the platen. Running a Printer Check You can run a printer check to determine whether the problem comes from the printer itself or some other source.  If the results are satisfactory, the problem lies in software settings, the interface cable, or your computer.  If the printer check does not print correctly, you have a problem with your printer. See the suggestions in this chapter for possible solutions. Follow these steps to check the printer: 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make sure paper is loaded in the printer. - 2 4. Hold down the load/eject button and press the power button to turn on the printer. Then release both buttons. The printer prints one page containing a nozzle check pattern and the printer's ROM version. The following sample is in black, but the actual printout is in color. W0186 02BB 5. After it prints the page, turn off the printer. Reconnect the interface cable and turn on your printer and computer. 6-2

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Troubleshooting
6-2
For the latest information, check the
EPSON
600Q Help
program and the ReadMe file in the
EPSON
program
group or folder.
If none of the suggested solutions in this chapter solve
your problem, contact
EPSON
as described under “Where
to Get Help” in the Introduction.
Running a Printer Check
You can run a printer check to determine whether the
problem comes from the printer itself or some other source.
If the results are satisfactory, the problem lies in software
settings, the interface cable, or your computer.
If the printer check does not print correctly, you have a
problem with your printer. See the suggestions in this
chapter for possible solutions.
Follow these steps to check the printer:
1.
Make sure both the printer and computer are turned off.
2.
Disconnect the interface cable from the printer.
3.
Make sure paper is loaded in the printer.
4.
Hold down the
load/eject button and press the
power
button to turn on the printer. Then release both buttons.
The printer prints one page containing a nozzle check
pattern and the printer’s ROM version. The following
sample is in black, but the actual printout is in color.
W0186
02BB
5.
After it prints the page, turn off the printer. Reconnect the
interface cable and turn on your printer and computer.
Caution:
Use paper that’s at least 8.2
inches wide. Otherwise the
print head will spray ink
directly onto the platen.