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Epson Artisan 800 Basics - Page 61

Solving Problems, Checking for Software Updates - drivers

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Solving Problems Check the messages on the display screen to diagnose the cause of most problems. Press the Home button, if necessary, and select Problem Solver. Press l or r to see all the help topics. You can also check the basic troubleshooting suggestions starting on page 62 or see the on-screen Epson Information Center for more detailed help. Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your Artisan 800 Series software. Open your on-screen Epson Information Center and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click Start or , select Programs or All Programs, select EPSON, select Artisan 800 Series, and click Driver Update. Also select EPSON Scan and click the Scanner Driver Update for your product. Solving Problems 61

Section	Page
Front Matter	1
Copyright Notice	2
Contents	3
Using the Control Panel	5
Using the Touch Panel	5
Loading Paper	7
Using Special Papers	10
Placing Originals for Copying, Scanning, or Faxing	12
Using the Scanner Glass	12
Using the Automatic Document Feeder	13
Copying a Document or Photo	14
Copying a Document	14
Restoring, Cropping, or Copying Photos	15
Faxing a Document or Photo	18
Connecting to a Phone Line	18
Setting Up Fax Features	19
Entering Fax Header Information	20
Select Scan and Print Settings	21
Setting Up a Speed Dial List	22
Sending a Fax	23
Other Ways to Dial a Fax Number	24
Receiving Faxes	25
Manually Receive a Fax	25
Printing From Your Camera’s Memory Card	26
Inserting Your Camera’s Memory Card	26
Removing Your Card	27
Inserting a USB Drive	28
Selecting and Printing Photos	29
Printing Layout Sheets	31
Printing From a Camera	33
Printing Special Projects	35
Printing Coloring Book Pages	35
Printing Lined Paper and Graph Paper	37
Printing Personalized Note Paper	37
Printing CDs and DVDs	39
Printing From Your Computer	43
Printing in Windows	43
Printing With a Macintosh	45
Mac OS X 10.5	45
Mac OS X 10.3 and 10.4	47
Selecting the Correct Paper Type	49
Two-sided Printing	50
Windows	50
Mac OS X	51
Scanning a Document or Photo	52
Basic Scanning	52
Scanning Multiple Pages	54
Maintaining Your All-in-One	55
Checking the Print Head Nozzles	55
Cleaning the Print Head	56
Checking the Ink Cartridge Status	57
Purchasing Epson Ink Cartridges	58
Replacing Ink Cartridges	59
Solving Problems	61
Checking for Software Updates	61
Problems and Solutions	62
Printing and Copying Problems	62
Document Feeding Problems	62
Paper Feeding Problems	63
Faxing Problems	64
Print Quality Problems	64
Where To Get Help	65
Epson Technical Support	65
Purchase Supplies and Accessories	65
Other Software Technical Support	65
Notices	66
LCD Screen Safety	67
Ink Cartridge Safety Instructions	67
Telephone Equipment Safety Instructions	68
Epson America, Inc., Limited Warranty	68
For United States Users	71
For Canadian Users	73
Index	74