Epson C11C616001 Quick Reference Guide - Page 29

Solving Problems If you have a problem with your Epson Stylus C68, check the printer's lights (as described below) to diagnose what may be causing it. You can also try "Problems and Solutions" on page 30 for basic troubleshooting suggestions, or see your on-screen User's Guide for more detailed help. If you cannot solve the problem, see "Where To Get Help" on page 32. Checking the Printer's Lights Lights Explanation Green power light flashes The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head. Red paper light is on and green power light flashes Your paper ran out. Load more paper, then press the paper button to resume printing. Red paper light flashes and green power light flashes Paper is jammed in the printer. Press the paper button to eject the paper. If that doesn't work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the paper button. Red ink light flashes One of the cartridges is low on ink. Check the message that appears on your screen to determine which cartridge is low. Make sure you have a replacement cartridge. Red ink light is on and green power light is on One of the cartridges is out of ink or not installed. Make sure you have a replacement cartridge, then follow the steps on page 24 to install it. If you have just installed a new cartridge, it may be incompatible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge. 29