Epson C11C616001 Quick Reference Guide - Page 31

Macintosh OS X, Windows, Macintosh, Your printout is blurry or smeared.

Page 31 highlights

Macintosh OS X: Open the Applications folder and select Epson Printer Utility. Select C68 Series in the printer list, click OK, and select Head Cleaning. 3. Click Start or Next. Cleaning takes several seconds. The printer runs a head cleaning cycle and the power light flashes. Caution: Never turn off the printer while head cleaning is in progress. You may damage the printer. 4. When the green power light stops flashing, make sure paper is loaded in the printer, then do the following: Windows: Click Print Nozzle Check Pattern. Then click Print. Macintosh: Click Confirmation, then click Next. The nozzle check pattern prints. 5. If the nozzle check pattern has no gaps or white lines as shown, click Finish. If the pattern has gaps, click Clean to clean the print head again. You can also turn the printer off and wait overnight. This allows any dried ink to soften. Then try cleaning the print head again. ■ The ink cartridges may need replacing; see page 24 for instructions. Your printout is blurry or smeared. ■ Make sure your paper isn't damp or curled, or loaded face down (the printable side should be face up). ■ Use Epson papers to ensure proper saturation and absorption of genuine Epson ink. Your paper doesn't feed correctly or jams in the printer. ■ If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it. Problems and Solutions 31

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Problems and Solutions
31
Macintosh OS X:
Open the Applications folder and select
Epson Printer
Utility
. Select
C68 Series
in the printer list, click
OK
, and select
Head
Cleaning
.
3.
Click
Start
or
Next
.
Cleaning takes several seconds. The printer runs a head cleaning cycle and
the
power light flashes.
Caution:
Never turn off the printer while head cleaning is in progress. You may damage
the printer.
4.
When the green
power
light stops flashing, make sure paper is loaded
in the printer, then do the following:
Windows:
Click
Print Nozzle Check Pattern
. Then click
Print
.
Macintosh:
Click
Confirmation
, then click
Next
.
The nozzle check pattern prints.
5.
If the nozzle check pattern has no gaps or white
lines as shown, click
Finish
.
If the pattern has gaps, click
Clean
to clean the
print head again.
You can also turn the printer off and wait
overnight. This allows any dried ink to soften.
Then try cleaning the print head again.
The ink cartridges may need replacing; see page 24 for instructions.
Your printout is blurry or smeared.
Make sure your paper isn’t damp or curled, or loaded face down (the printable
side should be face up).
Use Epson papers to ensure proper saturation and absorption of genuine
Epson ink.
Your paper doesn’t feed correctly or jams in the printer.
If multiple pages feed at once, remove the paper from the sheet feeder, fan the
edges to separate the sheets, then reload it.