Epson C42UX Printer Basics - Page 37

I For Windows 2000, if you see an error message or your software doesn't install correctly, you may not have software installation privileges. Contact your System Administrator. I In Windows 2000 or XP, don't select Block under Control Panel > System > Hardware > Driver Signing; select Ignore or Warn instead. I Make sure your Windows system was not upgraded from Windows 95. The USB Printer Device Driver may not install correctly if you upgraded from Windows 95. I Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it's not working, contact your computer manufacturer. Printer Problems Only the green P power light is on, but nothing prints. I Make sure the USB cable is connected securely and that the cable meets the requirements beginning on page 47. I Run a printer check as described on page 35. If the check page prints, make sure your software is installed correctly. The printer sounds as though it is printing, but nothing prints. I Make sure the print head nozzles are not clogged. To clean the print head, see page 23. I The printer won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions. Solving Problems 37