Epson ELPDC04 User Manual - Page 43

Where to Get Help, Telephone Support Services

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Service World Wide Web Presenters Online Where to Get Help EPSON provides technical assistance through electronic support services 24 hours a day, as listed in the following table: Access From the internet, you can reach EPSON's product support at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through e-mail. Access tips, templates, and training for developing successful presentations at http://www.presentersonline.com. Telephone Support Services To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included with your document camera. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with an EPSON document camera support specialist by dialing one of these numbers: I U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday I Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: I Product name (EPSON ELPDC04 High Resolution Document Camera) I Product serial number (located on the rear panel of the document camera) I Computer configuration, if applicable I Description of the problem 38 Solving Problems

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38
Solving Problems
Where to Get Help
EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table:
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
with your document camera. This is the fastest way of speaking to a
live representative, and it
’
s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with an EPSON document camera support
specialist by dialing one of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON ELPDC04 High Resolution Document
Camera)
■
Product serial number (located on the rear panel of the document
camera)
■
Computer configuration, if applicable
■
Description of the problem
Service
Access
World Wide Web
From the internet, you can reach EPSON
’
s product support at
. After selecting your product, you can access
troubleshooting information, download product documentation, and receive
technical advice through e-mail.
Presenters Online
Access tips, templates, and training for developing successful presentations at
.