Epson ES-C220 Users Guide - Page 235
Where to Get Help (U.S. and Canada), Applications, Epson Software, Parent topic, Internet Support
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8. To reinstall your product software, see the Start Here sheet for instructions. Note: If you find that re-installing your product software does not solve a problem, contact Epson. If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon. Parent topic: Uninstall Your Product Software Where to Get Help (U.S. and Canada) If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems with your product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.: (562) 276-4382, 7 AM to 4 PM, Pacific Time, Monday through Friday • Canada: (905) 709-3839, 7 AM to 4 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Note: For help using any other software on your system, see the documentation for that software for technical support. 235