Epson FastFoto FF-680W Users Guide - Page 101

Streaks Appear in All Scanned Images, Uninstall Your Scanner Software

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Parent topic: Solving Problems Streaks Appear in All Scanned Images If streaks appear in all your scanned images, try these solutions: • Clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or the microfiber cloth that came with your scanner. • The Epson FastFoto software can alert you when dirt is detected on the scanner glass. Click Settings > Device Setting > Scanner Setting and select a setting for Detect Glass Dirt. Click Set. Note: Not all lines or dirt can be detected. Dirt may not be detected depending on its position, shape, and concentration. Change the detection sensitivity setting as necessary. • The Epson FastFoto software can automatically correct any vertical lines in scanned images. Click Settings > Advanced Settings and click the Reduce lines and streaks checkbox. Note: Not all lines can be corrected. • Keep the scanner cover closed when it is not in use to prevent dirt or dust from getting inside. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software - Windows Uninstalling Scanner Software - Mac Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can uninstall and then re-install your scanner software to solve certain problems. 1. Turn off the scanner. 2. Disconnect any interface cables. 101

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101
Parent topic:
Solving Problems
Streaks Appear in All Scanned Images
If streaks appear in all your scanned images, try these solutions:
• Clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or the microfiber
cloth that came with your scanner.
• The Epson FastFoto software can alert you when dirt is detected on the scanner glass. Click
Settings
>
Device Setting
>
Scanner Setting
and select a setting for
Detect Glass Dirt
. Click
Set
.
Note:
Not all lines or dirt can be detected. Dirt may not be detected depending on its position, shape,
and concentration. Change the detection sensitivity setting as necessary.
• The Epson FastFoto software can automatically correct any vertical lines in scanned images. Click
Settings
>
Advanced Settings
and click the
Reduce lines and streaks
checkbox.
Note:
Not all lines can be corrected.
• Keep the scanner cover closed when it is not in use to prevent dirt or dust from getting inside.
Parent topic:
Solving Scanned Image Quality Problems
Uninstall Your Scanner Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac
Parent topic:
Solving Problems
Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.
1.
Turn off the scanner.
2.
Disconnect any interface cables.