Epson P-2000 Product Support Bulletin(s) - Page 1

Epson P-2000 - Multimedia Storage Viewer Manual

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EPSON Product Support Bulletin Date: PSB #: Reference: Product(s): Subject: 2/25/2010 PSB.2010.03.001 TE09-0218 Rev. A Epson P-2000 Multimedia Storage Viewer New Firmware Release version 02.52 Originator: jd Authorization: Total Pages: 5 This bulletin was created to inform you of a firmware update that provides upgrades to the P-2000. Description of Change: The firmware has been updated to version 02.52. Reason: The firmware corrects the following symptoms when using certain high-speed Lexar Compact Flash (CF) memory cards such as the Professional 133x or the Platinum II 80x speed: 1. Card cannot be recognized 2. Unable to display thumbnails 3. Thumbnails appear but do not display correctly 4. Thumbnails display but there is no image Note: Although this firmware update provides support for higher speed Lexar memory cards, some cards may not be supported. P-2000 Firmware Update Instructions: Note: Before starting the firmware update process, confirm that there are no files on the Memory Card. To download and install the new firmware file, you will need the following: • Windows-based PC or Macintosh computer with Internet access • Operating Systems: Windows 98/ME/2000/XP/Vista/7 • Operating Systems: Mac OS 10.2.8 to 10.6.x • Memory Card Reader/Writer • 128MB or higher formatted Compact Flash or SD memory card (there must be no data on the card) • P-2000 battery installed (fully-charged battery recommended) • AC Adapter - the firmware update should be performed with the unit powered by its AC power adapter. Page 1 of 5 PSB.2010.03.001

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EPSON
Product Support Bulletin
Date:
2/25/2010
Originator:
jd
PSB #:
PSB.2010.03.001
Authorization:
Reference:
TE09-0218 Rev. A
Total Pages:
5
Product(s):
Epson P-2000 Multimedia Storage Viewer
Subject:
New Firmware Release version 02.52
This bulletin was created to inform you of a firmware update that provides upgrades to the
P-2000.
Description of Change:
The firmware has been updated to version
02.52
.
Reason:
The firmware corrects the following symptoms when using certain high-speed Lexar Compact
Flash (CF) memory cards such as the Professional 133x or the Platinum II 80x speed:
1. Card cannot be recognized
2. Unable to display thumbnails
3. Thumbnails appear but do not display correctly
4. Thumbnails display but there is no image
Note:
Although this firmware update provides support for higher speed Lexar memory cards,
some cards may not be supported.
P-2000 Firmware Update Instructions:
Note
:
Before starting the firmware update process, confirm that there are no files on the
Memory Card.
To download and install the new firmware file, you will need the following:
Windows-based PC or Macintosh computer with Internet access
Operating Systems:
Windows 98/ME/2000/XP/Vista/7
Operating Systems:
Mac OS 10.2.8 to 10.6.x
Memory Card Reader/Writer
128MB
or higher formatted Compact Flash or SD memory card (there must be no data
on the card)
P-2000 battery installed (fully-charged battery recommended)
AC Adapter – the firmware update should be performed with the unit powered by its AC
power adapter.
Page 1 of 5
PSB.2010.03.001