Epson Stylus COLOR 777i Printer Basics - Page 41

Where To Get Help, EPSON Technical Support - user manual

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Where To Get Help If you need help with your printer or its software, including EPSON Software™ Film Factory™ , see the contact information below. For help with other creative applications on the printer software CD-ROM, see page 38 for contact information. If you need help using other software with an EPSON product, see the documentation for that software for technical support information. EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service World Wide Web EPSON Internet FTP Site EPSON E-MAIL Technical Support Automated Telephone Services Access From the Internet, you can reach EPSON Support at http://www.epson.com. At this site, you can download drivers and other files, look at documentation such as product brochures and user manuals, and access troubleshooting information. If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. To receive technical advice through e-mail, go to http://www.epson.com and complete the form under the troubleshooting tab, as requested. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. 37

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37
Where To Get Help
If you need help with your printer or its software, including EPSON Software
™
Film
Factory,
™
see the contact information below. For help with other creative applications
on the printer software CD-ROM, see page 38 for contact information. If you need
help using other software with an EPSON product, see the documentation for that
software for technical support information.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
. At this site, you can download
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com
with the user name
anonymous
and your e-mail address as the
password.
EPSON E-MAIL
Technical Support
To receive technical advice through e-mail, go to
and complete the form under the
troubleshooting tab, as requested.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call
(800) 922-8911
.