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Epson Stylus Pro 10600 - Photographic Dye Ink Printer Guide - Page 158

Resolving Problems, Diagnosing Problems

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Chapter 6: Resolving Problems As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed. This chapter provides instructions for the following: • Diagnosing problems • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams • Uninstalling and reinstalling printer software Diagnosing Problems The EPSON Stylus Pro 10600 printer includes a number of ways to help you diagnose problems: • To identify the most common problems, check the messages and lights on the printer's control panel. See page 6-2 for more information. • If you're using the EPSON printer driver and Monitor3 (Macintosh) or Status Monitor (Windows) utility, check your software for error messages. See Chapter 3 or 4 for more information. • To determine whether the problem is caused by the printer itself, disconnect the printer from your computer and run a nozzle check from the control panel. See page 5-4 for instructions. • If you are using a third-party RIP and are experiencing difficulties, try printing your image directly from the EPSON printer driver. • If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under "Where To Get Help" on page 3. 1

Section	Page
Front Matter	1
Contents	4
Introduction	8
Options and Accessories	9
Where To Get Help	10
Macintosh System Requirements	11
Windows System Requirements	12
ENERGY STAR Compliance	13
Important Safety Instructions	13
Ink Cartridge Safety Instructions	14
Chapter 1: Setting Up the Printer	16
Unpacking and Assembly	17
Unpacking the Stand	17
Assembling the Stand	18
Unpacking the Printer	19
Mounting the Printer on the Stand	20
Attaching the Basket	23
Connecting the Power Cord	26
Installing the Ink Cartridges	27
Loading the Roll Paper	31
Connecting the Printer to Your Computer	36
Connecting to the USB Port	37
Connecting to the Parallel Port (Windows Only)	38
Connecting to the IEEE 1394 (FireWire) Port	39
Connecting to the Ethernet Port	40
Installing the Printer Software	41
Installing the Software for Macintosh	41
Installing the Software for Windows	44
Setting Up Your FireWire Port	47
Optimizing Print Speed	48
Using the Photo Printing Accelerator	48
Using the Speed & Progress Utility	49
Running a Nozzle Check	51
Aligning the Print Head	54
Setting Up Your Printer on a Network	56
Setting Up on a Macintosh Network	56
Setting Up on a Windows 95, 98, or Me Network	58
Setting Up on a Windows XP Network	61
Setting Up on a Windows NT 4.0 or Windows 2000 Network	64
Chapter 2: Using Paper and Other Media	68
Selecting Paper for Your Printer	69
Paper Handling Guidelines	69
Printing on EPSON Media	70
Selecting the Media Type Setting	74
Using Roll Paper	78
Loading Paper onto the Spindle	78
Loading Roll Paper for Printing	79
Selecting Print Settings for Roll Paper	84
Cutting Your Printouts from the Roll	84
Removing Unused Roll Paper	85
Using Cut Sheet Paper	86
Printing on Posterboard	87
Using the Paper Basket	90
Catching Printouts in Front of the Printer	90
Catching Printouts Under the Printer	91
Creating Custom Print Settings	92
Using the Printer Setting Menu	92
Using the Paper Configuration Menu	95
Chapter 3: Printing with EPSON Drivers for Macintosh	98
Choosing Page Setup Options	99
Choosing Basic Print Options	101
Choosing Advanced Print Options	103
Color Management Settings	106
Paper Configuration Options	107
Managing Print Jobs	108
Setting Up Background Printing	108
Using Monitor3	109
Cancelling Printing	111
Checking Printer Status	111
Selecting Configuration Options	112
Chapter 4: Printing with EPSON Drivers for Windows	114
Choosing Basic Print Options	115
Choosing Paper and Layout Options	118
Choosing Advanced Print Options	120
Color Management Settings	122
Paper Configuration Settings	123
Managing Print Jobs	124
Using the Progress Meter	124
Using the Spool Manager	125
Using Status Monitor 3	125
Setting Monitoring Preferences	127
Chapter 5: Maintaining and Transporting the Printer	130
Checking Printer Status and Part Life	131
Printing a Status Check	131
Checking Ink Levels and Component Life	132
Running a Cleaning Cycle	133
Printing a Nozzle Check Pattern	133
Cleaning the Print Head from the Control Panel	134
Performing an SSCL Cleaning Cycle	135
Aligning the Print Head	136
Aligning the Print Head from the Control Panel	136
Replacing Ink Cartridges	139
Checking Ink Levels	139
Ordering and Replacing Cartridges	140
Switching Between Black Ink Modes	144
Preparing the Required Supplies	144
Replacing the Black Ink Cartridge	146
Updating the Driver	147
Replacing the Paper Cutter Blade	149
Removing the Used Cutter Blade	149
Cleaning the Printer	152
Transporting or Storing the Printer	153
Preparing the Printer for Shipment	153
Moving the Printer on the Stand	155
Replacing the Waste Ink System	156
Chapter 6: Resolving Problems	158
Diagnosing Problems	158
Using the Control Panel to Check the Printer	159
Improving Print Quality	161
Solving Operational Problems	164
Solving Miscellaneous Printing Problems	165
Solving Paper Problems	167
Solving Roll Paper Feed Problems	168
Clearing Paper Jams	170
Uninstalling and Reinstalling the Printer Software	171
Macintosh	171
Windows	172
Appendix A: Specifications	174
Printing	174
Environmental	175
Dimensions and Weight	175
Electrical	175
Printer Interfaces	175
Safety Approvals	176
Paper	176
Printable Area	176
Ink Cartridges	177