Epson WorkForce DS-560 User Manual - Page 94

Uninstalling Scanner Software - OS X, Windows 7 or Windows Vista

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1. Turn off the scanner. 2. Disconnect any interface cables. 3. Do the following to uninstall each of your scanning software programs, then follow any on-screen instructions: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner software program and click Uninstall/Change. • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select the scanner software program and click Change/Remove. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - OS X In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). 2. Follow the instructions on the screen to install the Uninstaller utility. 3. Quit all applications currently running on your Mac. 4. Double-click the Uninstaller icon. 5. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software. 94

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1.
Turn off the scanner.
2.
Disconnect any interface cables.
3.
Do the following to uninstall each of your scanning software programs, then follow any on-screen
instructions:
•
Windows 8.x
: Navigate to the
Apps
screen and select
Control Panel
>
Programs
>
Programs
and Features
. Select the scanner software program and click
Uninstall/Change
.
•
Windows 7 or Windows Vista
: Open the Windows
Control Panel
utility. Select
Programs and
Features
. (In Classic view, select
Programs
and click
Uninstall a program
.) Select the scanner
software program and click
Uninstall/Change
.
•
Windows XP
: Open the Windows
Control Panel
utility. Double-click
Add or Remove Programs
.
Select the scanner software program and click
Change/Remove
.
4.
Restart your computer, then see the
Start Here
sheet to re-install your software.
Note:
If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic:
Uninstall Your Scanner Software
Uninstalling Scanner Software - OS X
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
Note:
If you find that re-installing your scanner software does not solve a problem, contact Epson.
1.
To download the Uninstaller utility, visit the Epson download site (
U.S. downloads
or
Canadian
downloads
).
2.
Follow the instructions on the screen to install the Uninstaller utility.
3.
Quit all applications currently running on your Mac.
4.
Double-click the
Uninstaller
icon.
5.
In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6.
Click
Uninstall
.
7.
Follow the on-screen instructions to uninstall the software.
94