Epson WorkForce ES-55R Users Guide - Page 81

Solving Scanning Problems, Light status, Condition/solution, Parent topic, Related references

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Light status The error status light shows three horizontal lines and the Wi-Fi and Wi-Fi AP lights flash simultaneously. Condition/solution Epson ScanSmart did not launch after pressing the scanner's start button while connected over a network. • Check the Wi-Fi connection. Try turning the wireless router off and on again. • Make sure the correct scanner is selected in Epson ScanSmart. • Make sure another computer is not connected to the scanner using a USB cable. A USB connection takes priority over a Wi-Fi connection. If another computer is connected by USB, disconnect it. • If you are using a Mac computer, make sure you select the network that has priority on it. Parent topic: Solving Problems Related references Original Jams in Scanner Where to Get Help Related tasks Loading Originals in the Input Slot Charging the Battery (ES-60W/ES-65WR) Related topics Scanning Wi-Fi Networking Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Off or Turns Off Unexpectedly Scanner Button Does Not Start Scanning Scanning Software Does Not Operate Correctly Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Cannot Send Scans to a Cloud Service 81

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81
Light status
Condition/solution
The error status light shows
three horizontal lines and the
Wi-Fi and
Wi-Fi AP
lights flash simultaneously.
Epson ScanSmart did not launch after pressing the scanner's
start
button while connected over a network.
• Check the Wi-Fi connection. Try turning the wireless router off and on
again.
• Make sure the correct scanner is selected in Epson ScanSmart.
• Make sure another computer is not connected to the scanner using a
USB cable. A USB connection takes priority over a Wi-Fi connection.
If another computer is connected by USB, disconnect it.
• If you are using a Mac computer, make sure you select the network
that has priority on it.
Parent topic:
Solving Problems
Related references
Original Jams in Scanner
Where to Get Help
Related tasks
Loading Originals in the Input Slot
Charging the Battery (ES-60W/ES-65WR)
Related topics
Scanning
Wi-Fi Networking
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanner Does Not Turn On or Off or Turns Off Unexpectedly
Scanner Button Does Not Start Scanning
Scanning Software Does Not Operate Correctly
Original Feeds Incorrectly in Scanner
Original Jams in Scanner
Scanning is Slow
Cannot Send Scans to a Cloud Service