Epson WorkForce ES-55R Users Guide - Page 92
Resetting the Epson Scan 2 Settings, Solving Receipt Manager Problems
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• In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None. Parent topic: Solving Scanned Image Quality Problems Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 settings using the Epson Scan 2 Utility. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall your scanner software and re-install it. Parent topic: Solving Scanned Image Quality Problems Related concepts Uninstall Your Scanner Software Solving Receipt Manager Problems Check the solutions in these sections if you have problems scanning using Receipt Manager. Cannot Access an Accounting Service Cannot Import Receipt Database License Key is Disabled Parent topic: Solving Problems 92