Section |
Page |
Contents |
2 |
Guide to This Manual |
9 |
Introduction to the Manuals |
10 |
Searching for Information |
10 |
Printing Only the Pages You Need |
11 |
About This Manual |
11 |
Marks and Symbols |
11 |
Notes on Screenshots and Illustrations |
12 |
Operating System References |
12 |
Trademarks |
13 |
Copyright |
14 |
Important Instructions |
16 |
Important Safety Instructions |
17 |
Setting Up the Printer |
17 |
Using the Printer |
18 |
Handling the Consumable Products |
18 |
Advisories and Warnings for Using the Touchscreen |
19 |
Advisories and Warnings for Connecting to the Internet |
19 |
Advisories and Warnings for Using the Printer with a Wireless Connection |
19 |
Notes on the Administrator Password |
19 |
Protecting Your Personal Information |
21 |
Disposing of European Printer Models |
21 |
Part Names and Functions |
22 |
Front |
23 |
Rear |
25 |
Options |
26 |
Guide to the Control Panel |
30 |
Turning the Power On and Off |
31 |
Control Panel |
31 |
Home Screen Configuration |
32 |
Guide to the Network Icon |
35 |
Menu Screen Configuration |
36 |
Job/Status Screen Configuration |
37 |
Reserve Job |
38 |
Guide to the Job Icon |
38 |
Entering Characters |
39 |
Viewing Animations |
39 |
Screen Displayed During Printing |
40 |
Preparing the Printer and Making Initial Settings |
41 |
Summary of Preparing the printer and Making Initial Settings |
42 |
Preparing the Printer |
42 |
Protecting the Printer from Unauthorized Setting Changes |
42 |
Configuring a Network Connection |
42 |
Summary of the Necessary Preparations for Each Feature |
43 |
Making Printer Settings |
43 |
Installing Optional Items |
44 |
Installing the Optional Additional Network Interface Board |
45 |
Installing the Optional Wireless LAN Interface-P1 |
46 |
Installing the Optional Cassette Lock |
48 |
Creating a Network Connection and Making Settings |
50 |
Changing the Administrator Password |
51 |
Protecting Settings Using Panel Lock |
52 |
Connecting the Printer to the Network |
53 |
Selecting the Network Transmission Route (When Using an Additional Network) |
60 |
Troubleshooting Network Connections |
60 |
Troubleshooting the Additional Network Connections |
64 |
Messages and Solutions on the Network Connection Report |
64 |
Preparing and Setting Up the Printer According to Use |
69 |
Setting Available Optional Items |
69 |
Preparing to Send an E-mail |
71 |
Preparing a Shared Network Folder |
75 |
Contacts Registration |
93 |
Settings to use Your Cloud Service as Forwarding Fax Destinations |
107 |
Settings to Use Users Information on the LDAP Server as Destinations |
107 |
Settings for Printing, Scanning, Copying and Faxing |
112 |
Initial Settings for Printing |
112 |
Preparing Scanning or Copying |
121 |
Making Fax Features Available (Fax-Capable Printers Only) |
124 |
Problems when Making Settings |
149 |
Hints to Solving Problems |
149 |
Cannot Access Web Config |
150 |
Introduction of Advanced Features |
152 |
Overview of Advanced Features |
153 |
List of Advanced Features |
153 |
Registration for the License Key |
153 |
Erase Red Color |
160 |
Overview of Erase Red Color |
160 |
Activating Erase Red Color (Registration for the License Key) |
160 |
Using Erase Red Color |
160 |
Print Sets |
162 |
Overview of Print Sets |
162 |
Activating Print Sets (Registration for the License Key) |
163 |
Using Print Sets |
163 |
OCR Option |
164 |
Overview of OCR Option |
164 |
Activating OCR Option (Registration for the License Key) |
164 |
Using OCR Option |
164 |
Recommended Resolutions when Using OCR Option |
165 |
IP Fax |
165 |
Overview of IP Fax |
165 |
Making IP Fax Features Available |
168 |
Using IP Fax |
184 |
Epson Print Admin Serverless |
184 |
Overview of Epson Print Admin Serverless |
184 |
Setting Up and Managing Epson Print Admin Serverless |
186 |
Using Epson Print Admin Serverless |
186 |
Loading Paper |
188 |
Paper Handling Precautions |
189 |
Paper Size and Type Settings |
190 |
List of Paper Type |
190 |
List of Detected Paper Sizes |
191 |
Loading Paper |
192 |
Loading Various Paper |
194 |
Loading Envelopes |
194 |
Loading Pre-punched Paper |
195 |
Loading Preprinted Paper (Printing on 1-Side) |
196 |
Loading Preprinted Paper (Printing on 2-Sides) |
197 |
Loading Long Papers |
198 |
Outputting Paper from the Finisher |
199 |
Ejecting Documents Continuously |
199 |
Placing Originals |
200 |
Placing Originals |
201 |
Detecting the Original Size Automatically |
203 |
Originals that are not Supported by the ADF |
204 |
Inserting and Removing a Memory Device |
206 |
Inserting and Removing an External USB Device |
207 |
Printing |
208 |
Printing Documents |
209 |
Printing from a Computer - Windows |
209 |
Printing a Document Using the PostScript Printer Driver (Windows) |
236 |
Printing from a Computer - Mac OS |
240 |
Printing from the PostScript Printer Driver on Mac OS |
249 |
Printing PDF Files from a Memory Device |
253 |
Printing Documents from Smart Devices |
256 |
Printing on Envelopes |
257 |
Printing on Envelopes from a Computer (Windows) |
257 |
Printing on Envelopes from a Computer (Mac OS) |
258 |
Printing on Preprinted Paper |
258 |
Printing on Preprinted Paper from a Computer (Windows) |
258 |
Printing on Preprinted Paper from a Computer (Mac OS) |
259 |
Printing Photos |
259 |
Printing JPEG Files from a Memory Device |
259 |
Printing TIFF Files from a Memory Device |
262 |
Printing Web Pages |
264 |
Printing Web Pages from Smart Devices |
264 |
Printing Using a Cloud Service |
265 |
Printing, Binding, and Sorting |
266 |
Printing Layouts for Bookbinding |
266 |
Printing and then Bookbinding |
267 |
Printing and then Folding |
269 |
Printing and then Stapling |
273 |
Printing and then Punching Holes |
275 |
Printing by Alternately Rotating Each Set of Copies by 90 Degrees |
277 |
Printing by Offsetting Each Set of Copies |
278 |
Printing by Inserting a Separator Sheet Between Copies |
280 |
Printing by Separating Pages with Slip Sheets or Chapter Paper |
281 |
Stacking Each Set of Copies by Sorting from a Memory Device |
295 |
Printing from a Memory Device and Stapling |
296 |
Printing from a Memory Device and Punching Holes |
297 |
Copying |
298 |
Available Copying Methods |
299 |
Copying Originals |
299 |
Copying on 2-Sides |
300 |
Copying by Enlarging or Reducing |
300 |
Copying Multiple Originals onto One Sheet |
301 |
Copying in Page Order |
302 |
Copying Originals Using Good Quality |
302 |
Copying ID card |
303 |
Copying Books |
303 |
Copying Bar Codes Clearly |
304 |
Copying with Page Numbers |
304 |
Copying by Creating Booklets or Sorting |
305 |
Erasing Red Characters when Copying |
311 |
Copying Envelopes |
312 |
Copying Using Group Print |
312 |
Proof Copying |
313 |
Basic Menu Options for Copying |
313 |
Advanced Menu Options for Copying |
316 |
Scanning |
323 |
Available Scanning Methods |
324 |
Scanning Originals to a Network Folder |
324 |
Scanning Originals to an Email |
326 |
Scanning Originals to a Computer |
327 |
Scanning Originals to a Memory Device |
328 |
Scanning Originals to the Cloud |
329 |
Scanning Originals to Storage |
330 |
Scanning Using WSD |
330 |
Scanning Originals to a Smart Device |
332 |
Menu Options for Scanning |
333 |
Faxing (Fax-Capable Printers Only) |
337 |
Before Using Fax Features |
338 |
Overview of this Printer's Fax Features |
338 |
Feature: Sending Faxes |
338 |
Feature: Receiving Faxes |
339 |
Feature: PC-FAX Send/Receive (Windows/Mac OS) |
341 |
Features: Various Fax Reports |
341 |
Feature: Status or Logs for Fax Jobs |
342 |
Feature: Fax Box |
342 |
Feature: Security when Sending and Receiving Faxes |
343 |
Features: Other Useful Features |
343 |
Sending Faxes Using the Printer |
344 |
Selecting Recipients |
345 |
Various Ways of Sending Faxes |
346 |
Receiving Faxes on the Printer |
352 |
Receiving Incoming Faxes |
353 |
Receiving Faxes by Making a Phone Call |
354 |
Saving and Forwarding Received Faxes |
356 |
Viewing Received Faxes on the Printer's LCD Screen |
357 |
Menu Options for Faxing |
358 |
Enter Directly |
358 |
Frequent |
358 |
Recipient |
358 |
Fax Settings |
359 |
Menu |
361 |
Menu Options for Fax Box |
363 |
Inbox/Confidential |
363 |
Stored Documents: |
367 |
Polling Send/Board |
370 |
Checking the Status or Logs for Fax Jobs |
377 |
Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded) |
377 |
Checking Fax Jobs in Progress |
378 |
Checking the Fax Job History |
378 |
Reprinting Received Documents |
379 |
Sending a Fax from a Computer |
379 |
Sending Documents Created Using an Application (Windows) |
379 |
Sending Documents Created Using an Application (Mac OS) |
382 |
Receiving Faxes on a Computer |
384 |
Checking for New Faxes (Windows) |
384 |
Checking for New Faxes (Mac OS) |
385 |
Canceling the Feature that Saves Incoming Faxes to the Computer |
386 |
Expansion G3 Fax (Optional) |
386 |
Fax Board (Super G3/G3 Multi Fax Board) |
386 |
Sending Faxes Using the Printer with Optional Fax Boards |
387 |
Sending Faxes From a Computer Using an Optional Fax Board |
387 |
Checking the Status of the Lines (When Optional Fax Boards Installed) |
388 |
IP Fax Feature (Optional) |
389 |
IP Fax Features |
389 |
Sending IP Faxes Using the Printer |
389 |
Checking the Fax Transmission Line |
390 |
Using Storage |
391 |
Overview of the Storage Feature |
392 |
About Storage |
392 |
Types of Folders |
393 |
Guide to the Folder Screen |
393 |
Creating Folders |
394 |
Saving Files to Storage |
395 |
Saving to Storage Original Data to be Copied |
395 |
Saving Data on a Memory Device to Storage |
395 |
Saving Documents from a Computer to Storage (Windows) |
396 |
Saving Documents from a Computer to Storage (Mac OS) |
397 |
Using the Files in Storage |
397 |
Printing Data from Storage |
397 |
Printing from Storage by Creating a Booklet or Sorting |
398 |
Saving Data in Storage to a Memory Device |
401 |
Sending Files in Storage by Email |
402 |
Saving Files in Storage to a Network Folder or Cloud Services (Backup) |
402 |
Menu Options for Printing or Saving |
403 |
Using Data Saved in Storage with Web Config |
410 |
Managing Folders and Files |
410 |
Searching for Folders and Files |
410 |
Deleting Files Stored in the Folder |
411 |
Changing the Storage Period or Set to Never Delete |
411 |
Deleting Folders |
411 |
Restricting Shared Folder Operations |
411 |
Printing Using Saved Settings (Print Sets) |
413 |
Copying Using Saved Groups |
414 |
Saving Groups for Copying |
414 |
Copying Using Saved Groups |
415 |
Editing Groups for Copying Saved on the Printer |
415 |
Deleting Groups for Copying Saved on the Printer |
416 |
Printing Using Saved Groups (Storage) |
416 |
Saving Groups for Storage |
416 |
Printing Using Saved Groups (Storage) |
417 |
Editing Groups for Storage Saved on the Printer |
418 |
Deleting Groups for Storage Saved on the Printer |
418 |
Printing Using Saved Groups (Computer) (Windows only) |
418 |
Saving a Group for Printing from a Computer |
419 |
Printing Using Saved Groups (Computer) |
419 |
Editing Groups Saved to the Printer Driver |
420 |
Deleting Groups Saved to the Printer Driver |
420 |
Maintaining the Printer |
421 |
Checking the Consumables Status |
422 |
Improving Print, Copy, Scan, and Fax Quality |
422 |
Checking the Clogged Nozzles |
422 |
Running Auto Cleaning |
423 |
Preventing nozzle clogging |
424 |
Cleaning the Scanner Glass |
424 |
Cleaning the ADF |
426 |
In These Situations |
430 |
When the Software Disc is not Available |
431 |
When Replacing a Computer |
431 |
Installing or Uninstalling Applications Separately |
431 |
Installing the Applications Separately |
431 |
Installing a PostScript Printer Driver |
434 |
Adding a Genuine Epson Printer (for Mac OS Only) |
435 |
Uninstalling Applications |
435 |
Making Settings for Connecting to the Computer |
437 |
Checking the Printer's Network Connection Status (Network Connection Report) |
437 |
Connecting Directly to the Printer (Wi-Fi Direct) |
437 |
About Wi-Fi Direct |
437 |
Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct |
438 |
Connecting to Android Devices using Wi-Fi Direct |
440 |
Connecting to Wi-Fi Direct by Entering the SSID and Password |
441 |
Connecting to Computer Using Wi-Fi Direct |
442 |
Changing the Connection from Wi-Fi to USB |
444 |
Using a Printer with the Access Control Feature Enabled |
444 |
Logging on to the Printer from the Control Panel |
445 |
Logging on to the Printer from a Computer |
446 |
Registering a User Account on the Printer Driver (Windows) |
446 |
Authenticating Users on Epson Scan 2 when Using Access Control |
447 |
Moving and Transporting the Printer |
447 |
Using the Manual Staple |
447 |
Solving Problems |
450 |
Problem Solving |
451 |
Check the printer's error status. |
451 |
Check the printer connection. |
451 |
Check the printer settings. |
452 |
Cannot Print, Copy, Scan, or Fax |
453 |
The Application or Printer Driver do not Work Properly |
453 |
The Printer Cannot Connect by USB |
456 |
Cannot Copy |
457 |
Cannot Send or Receive Faxes |
457 |
Paper Does Not Feed or Eject Correctly |
464 |
Printing, Copying, Scanning, and Faxing Quality is Poor |
471 |
Print Quality is Poor |
471 |
Copy Quality is Poor |
477 |
Scanned Image Problems |
482 |
The Quality of the Sent Fax is Poor |
485 |
Received Fax Quality is Poor |
487 |
A Message or Error Code is Displayed on the LCD Screen |
487 |
A Message is Displayed on the LCD Screen |
487 |
Error Code is Displayed on the Status Menu |
489 |
Paper Gets Jammed |
496 |
Paper or Staples Get Jammed in the Staple Finisher |
496 |
Preventing Paper Jams |
497 |
Access Point |
498 |
It is Time to Replace Consumables and Maintenance Parts |
499 |
It is Time to Replace the Ink Cartridges |
499 |
It is Time to Replace the Maintenance Box |
500 |
Locking the Front Cover |
501 |
It is Time to Replace the Pickup Rollers |
503 |
It is Time to Replace the Staple Cartridge |
504 |
Cannot Operate the Printer as Expected |
505 |
The Printer Does Not Turn On or Off |
505 |
Operations are Slow |
506 |
LCD Screen Gets Dark |
507 |
Touch Screen Does Not Respond |
507 |
Cannot Operate from the Control Panel |
507 |
\ |
508 |
Printing is Paused |
508 |
Memory Device Is not Recognized |
508 |
Cannot Save Data to a Memory Device |
508 |
Operation Sounds Are Loud |
509 |
The Date and Time Are Incorrect |
509 |
The Root Certificate Needs to be Updated |
509 |
The Print Settings Menu is Not Displayed (Mac OS) |
509 |
Slight Electric Shock when Touching the Pinter |
509 |
Sender's Fax Number Not Displayed |
510 |
Sender's Fax Number Displayed on Received Faxes is Wrong |
510 |
Cannot Make Calls on the Connected Phone |
510 |
Answering Machine Cannot Answer Voice Calls |
510 |
A Lot of Junk Faxes Have Been Received |
510 |
Cannot Solve Problem After Trying All Solutions |
511 |
Cannot Solve Printing or Copying Problems |
511 |
Product Information |
513 |
Paper Information |
514 |
Available Paper and Capacities |
514 |
Consumable Products Information |
519 |
Ink Cartridge Codes |
519 |
Maintenance Box Code |
520 |
Pickup Rollers Code |
520 |
Staple Cartridge Code |
521 |
Information on Optional Items |
521 |
Codes for Optional Items |
521 |
Software Information |
523 |
Application for Printing from a Computer (Windows Printer Driver) |
523 |
Application for Printing from a Computer (Mac OS Printer Driver) |
524 |
Application that can print PostScript Fonts (Windows PostScript Printer Driver) |
525 |
Application that can print PostScript Fonts (Mac OS PostScript Printer Driver) |
526 |
Application that can print PCL Language (PCL Printer Driver) |
527 |
Application for Scanning Documents(Document Capture Pro) |
527 |
Application for Controlling the Scanner (Epson Scan 2) |
528 |
Application for Configuring Fax Operations and Sending Faxes (FAX Utility) |
529 |
Application for Sending Faxes (PC-FAX Driver) |
530 |
Application for Configuring Printer Operations (Web Config) |
530 |
Application for Updating Software and Firmware (Epson Software Updater) |
532 |
Software for Managing Devices on the Network (Epson Device Admin) |
533 |
Epson Authentication System (Epson Print Admin) |
533 |
Settings Menu List |
534 |
General Settings |
534 |
Print Counter |
578 |
Supply Status |
578 |
Maintenance |
578 |
Language |
579 |
Printer Status/Print |
579 |
Contacts Manager |
580 |
User Settings |
581 |
Authentication System |
581 |
Product Specifications |
582 |
Printer Specifications |
582 |
Scanner Specifications |
583 |
ADF Specifications |
583 |
Fax Specifications(Fax-capable Printers Only) |
584 |
Using Port for the Printer |
585 |
Interface Specifications |
586 |
Network Specifications |
587 |
PostScript Level 3 Compatibility |
590 |
Supported Third Party Services |
590 |
Memory Device Specifications |
590 |
Supported Data Specifications |
591 |
Dimensions |
591 |
Electrical Specifications |
592 |
Environmental Specifications |
593 |
Installation Location and Space |
593 |
System Requirements |
598 |
Font Specifications |
598 |
Storage Specifications |
613 |
Option Specifications |
613 |
Staple Finisher Specifications |
613 |
Inner Finisher Specifications |
616 |
Super G3/G3 Multi Fax Board Specifications |
618 |
10/100/1000 Base-T,Ethernet Specifications |
618 |
Inner Tray Specifications |
618 |
High Capacity Tray Specification |
618 |
Optional Dual Cassette Specification |
619 |
Wireless LAN Interface Specifications |
619 |
HDD Specification |
620 |
Regulatory Information |
621 |
Standards and Approvals |
621 |
German Blue Angel |
622 |
Restrictions on Copying |
622 |
Administrator Information |
624 |
Managing the Printer |
625 |
Checking Information for a Remote Printer |
625 |
Managing the Network Connection |
625 |
Configuring Email Notifications When Events Occur |
630 |
Setting the Control Panel |
632 |
Controlling the Panel Operation |
633 |
Power Saving Settings During Inactivity |
635 |
Setting the Sound |
636 |
Settings to Erase HDD Data |
637 |
Backing Up and Importing Printer Settings |
638 |
Updating the Firmware |
640 |
Synchronizing the Date and Time with Time Server |
642 |
Clearing Internal Memory Data |
643 |
Manageing your Contacts |
643 |
Controlling the Power Supply to the Printer Using Web Config |
644 |
Restore Default Settings |
644 |
Editing the Layout of the Home Screen |
645 |
Product Security Settings |
645 |
Restricting Available Features |
645 |
Restricting USB Connections and Use of External Memory |
648 |
Making Settings for Password Encryption |
649 |
Using the Audit Log Feature |
651 |
Setting a Password Policy |
652 |
Restricting Access from Applications |
652 |
Restricting File Operations from PDL |
653 |
Changing the Administrator Password Using Web Config |
653 |
Enabling Program Verification on Start Up |
654 |
Configuring Domain Restrictions |
654 |
Network Security Settings |
655 |
Controlling Using Protocols |
655 |
Using a Digital Certificate |
660 |
SSL/TLS Communication with the Printer |
668 |
Encrypted Communication Using IPsec/IP Filtering |
670 |
Connecting the Printer to an IEEE802.1X Network |
682 |
S/MIME Settings |
685 |
Network Security Issues |
688 |
Using Epson Open Platform |
694 |
Epson Open Platform Overview |
694 |
Configuring Epson Open Platform |
695 |
Validating of Epson Open Platform |
696 |
Epson Remote Services Information |
696 |
Where to Get Help |
697 |
Technical Support Web Site |
698 |
Contacting Epson Support |
698 |
Before Contacting Epson |
698 |
Help for Users in Europe |
698 |
Help for Users in Taiwan |
699 |
Help for Users in Australia |
699 |
Help for Users in New Zealand |
700 |
Help for Users in Singapore |
700 |
Help for Users in Thailand |
700 |
Help for Users in Vietnam |
701 |
Help for Users in Indonesia |
701 |
Help for Users in Hong Kong |
702 |
Help for Users in Malaysia |
702 |
Help for Users in India |
702 |