Epson WorkForce Pro WF-4833 Users Guide - Page 344
Cannot Transfer Files To or From a USB Device, Uninstall Your Product Software
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Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: • Make sure your device is compatible with the product. • Make sure the device is not write-protected. • Make sure there is enough free space on the device. • Make sure your product is securely connected to your computer. • Make sure that the file sharing setting for your product is enabled. Parent topic: Solving USB Device Problems Related references External USB Device Specifications Related tasks Transferring Files from a USB Device to Your Computer Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Close any open programs or applications. 3. Disconnect any interface cables. 4. Do one of the following: • Windows 10: Click and select (Settings) > Apps or System > Apps & features. Then select the program you want to uninstall and select Uninstall. 344