Epson WorkForce Pro WF-C5790 Users Guide for U.S. and Canada - Page 339
Running a Product Check
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Code 341 405 422 423 425 428 Condition/solution A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Document Capture or Document Capture Pro. If the problem cannot be cleared, contact your product administrator. An error occurred while saving data to an external USB memory device. Reinsert the USB memory device or use a different USB memory device on which you created a folder using the Create a folder to save fax data setting. An authentication error has occurred. Make sure the settings are correct for the folder selected in Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. A communication error has occurred. Check the network connection, or make sure the settings are correct for the folder selected in Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. If the problem cannot be cleared, contact your product administrator. There is not enough storage space available in the forwarding destination folder. Increase the storage space in the destination folder. The destination was wrong or the destination does not exist. Make sure the settings are correct for the folder selected in Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. Parent topic: Solving Problems Related concepts Scan Resolution Guidelines Related tasks Connecting a Telephone or Answering Machine Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Sending Faxes Running a Product Check Running a product check helps you determine if your product is operating properly. 339