Epson WorkForce Pro WF-C5790 Users Guide for Latin America - Page 358

Solving PostScript Printing Problems Check these solutions if you have problems using the PostScript printing software. Nothing Prints Using the PostScript Printing Software Documents Print Incorrectly Using the PostScript Printing Software Accessing Printer Properties - PostScript - Windows Parent topic: Solving Problems Nothing Prints Using the PostScript Printing Software If your document doesn't print, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure the Printer Settings > Printing Language setting is set to Auto or PS3. • Make sure your product is selected as the printer in your printing program. • In Windows, the product may not print if a large number of print jobs are sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties. Parent topic: Solving PostScript Printing Problems Related tasks Running a Product Check Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings. • EPS files created in binary format may not print correctly. Try creating the file in ASCII format instead. • In Windows, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties. • In Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties. • In Windows, if the printed colors are incorrect, try adjusting the Color Mode setting on the Advanced tab of the printer software. 358