Epson WorkForce Pro WF-C5790 Users Guide for Latin America - Page 362
Incorrect Image Size or Position, Windows or Mac, ASCII, Output Protocol, Parent topic, Original Size
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• If incorrect characters still appear in your prints, try connecting your product using a different cable. • Windows or Mac: Make sure you are using the printer software for this product. Check the product name at the top of the driver window. • If you are using the PostScript printer software, EPS files created in binary format may not print correctly. Try creating the file in ASCII format instead. • If you are using the Windows PostScript printer software, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties. • If you are using the Windows PostScript printer software, select the appropriate substitution fonts on the Device Settings tab in the printer properties. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover. • If the edges of a copy are cropped, slightly move the original away from the edges of the scanner glass. • Be sure to select the correct Original Size setting for your original in the Copy settings. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 362