Foscam FI9803P USER MANUAL - Page 67
Can’t access IP camera in internet
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www.foscam.us front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 5.10 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don't use port 8000. Figure 5.11 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 5.1.7 Can't access IP camera in internet There are some reasons: 1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. 3 Port forwarding is not successful. Check these settings and make sure they are correct. Foscam Digital Technologies LLC 66 Telephone: 1-800-930-0949