Gateway E-9520T User Guide - Page 4

Contents

www.gateway.com

ii

Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Gathering the tools you need

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Getting Help

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Preventing static electricity discharge

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Opening the server case

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Closing the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Installing and removing drives

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Removing and installing an optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Removing and installing a hard drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Filling empty drive bays

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Installing the optional diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Installing memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Installing and removing PCI expansion cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Removing and installing a PCI card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Replacing system fans

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Replacing the fan cage and fan board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Replacing or adding a processor

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Replacing a power supply module and power board

. . . . . . . . . . . . . . . . . . . .48

Adding an additional power supply module

. . . . . . . . . . . . . . . . . . . . . . . . .49

Replacing the power distribution board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Replacing the hot-swap backplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Installing and removing a mezzanine board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing the CMOS battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Chapter 5: Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Recovering the BIOS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Resetting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Resetting BIOS passwords

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Chapter 6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Telephone support

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Tutoring and training

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Error messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Understanding sensors and sensor readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Sensor type codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

LED information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Section	Page
Contents	3
Checking Out Your Gateway Server	7
Front	8
Back	9
Connectors and LEDs	9
Interior	10
System board	11
Connectors	11
Hot-swap backplanes	13
SAS/SATA backplane	13
LED information	14
Getting Help	15
Server Companion DVD	15
Gateway Web site	15
Telephone support	15
Setting Up Your Server	17
Setting up the hardware	18
Protecting from power source problems	18
Removing and installing the bezel	19
Starting your server	21
Understanding the power-on self-test	22
Turning off your server	22
Setting up the operating system	23
Initial hardware settings	23
Maintaining Your Server	25
Caring for your server	26
Cleaning your server	26
Preparing for system recovery	27
Recording the BIOS configuration	27
System administration	28
Gateway System Manager	28
Server security	28
Identifying your server	29
Updating the baseboard management controller firmware	29
Using your Server Companion DVD	30
Server Companion DVD contents	30
Viewing documents	30
Installing drivers and programs	31
Updating the BIOS and firmware	31
Booting the Server Companion DVD	32
Installing Components	33
Preparing to install components	34
Selecting a place to work	34
Gathering the tools you need	34
Getting Help	34
Preventing static electricity discharge	34
Opening the server case	35
Closing the server case	36
Installing and removing drives	37
Removing and installing an optical drive	37
Removing and installing a hard drive	39
Filling empty drive bays	41
Installing the optional diskette drive	41
Installing memory	44
Installing and removing PCI expansion cards	47
Removing and installing a PCI card	47
Replacing system fans	49
Replacing the fan cage and fan board	50
Replacing or adding a processor	52
Replacing a power supply module and power board	54
Adding an additional power supply module	55
Replacing the power distribution board	55
Replacing the hot-swap backplanes	57
Installing and removing a mezzanine board	59
Replacing the CMOS battery	61
Replacing the system board	62
Using the BIOS Setup Utility	65
Opening the BIOS Setup utility	66
Updating the BIOS	66
Recovering the BIOS	67
Resetting the BIOS	69
Resetting BIOS passwords	70
Troubleshooting	71
Telephone support	72
Before calling Gateway Customer Care	72
Telephone support	73
Tutoring and training	73
Safety guidelines	74
Error messages	74
Understanding sensors and sensor readings	78
Sensor type codes	78
Troubleshooting	80
First steps	80
Battery replacement	80
Beep codes	81
LED information	82
Diagnostic LEDs	83
BIOS	88
Optical drive	89
Expansion cards	89
Hard drive	89
Internet	90
Keyboard	90
Memory	90
Monitor	91
Power	91
Processor	92
Server Specifications	93
System specifications	94
System board specifications	95
Environmental specifications	96
Electronic specifications	96
Memory map	96
Interrupts	97
Connector pinouts	97
Additional specifications	102
BIOS Settings	103
Safety, Regulatory, and Legal Information	115
Numerics	121
A	121
B	121
C	121
D	121
E	121
F	121
G	122
H	122
I	122
J	122
K	122
L	122
M	122
N	122
O	122
P	122
R	123
S	123
T	123
U	124
V	124
W	124

Gateway E-9520T User Guide - Page 4

Using the BIOS Setup Utility .. .59, Troubleshooting ..65 - power supply

Page 4 highlights