Gateway M275X User Guide - Page 315
Telephone numbers, Automated troubleshooting system
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Telephone support Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 (US) keypad to find answers to common problems. 877-709-2945 (Canada) Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description How to reach Fax on demand support Order a catalog of documents on common 800-846-4526 (US) problems, then order documents by document 877-709-2951 (Canada) numbers. The documents will be faxed to you. Gateway's fee-based software tutorial service Get tutorial assistance for software issues billed by the minute. 800-229-1103 (charged to your credit card) 900-555-4695 (charged to your telephone bill) Gateway Technical Support Talk to a Gateway Technical Support representative about a non-tutorial technical support question. (See "Before calling Gateway Technical Support" on page 304 before calling.) TDD Technical Support (for hearing impaired) is available: Weekdays 6:00 a.m. - 8:00 p.m. Central Time Weekends 6:00 a.m. - 5:00 p.m. Central Time 800-846-2301 (US) 800-846-3609 (Canada and Puerto Rico) 605-232-2191 (all other countries) 800-846-1778 (TDD) America Online Get support for your America Online ISP account 800-827-6364 (US) 888-265-4357 (Canada) CompuServe Get support for your CompuServe ISP account 800-848-8990 (US) Sales, accounting, and warranty Get information about available systems, pricing, orders, billing statements, warranty service, or other non-technical issues. 800-846-2000 (US) 888-888-2037 (Canada) www.gateway.com 305