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Gateway contact information

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Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on your computer case. 8 www.gateway.com

Section	Page
Contents	3
Getting Help	7
Gateway Web site	9
Using eSupport	10
Support Home	10
Product Support	10
Downloads	10
Contact Us	10
Account Info	10
PC Tools	10
Help and Support	11
Searching for a topic	12
BigFix	12
Using Your Computer guide	13
Online help	13
Gateway contact information	14
Checking Out Your GatewayComputer	15
Front	16
Back	18
Right side	20
Microsoft Certificate of Authenticity	21
Finding your specifications	21
Accessories	22
Getting Started	23
Working safely	24
Reducing eye strain	24
Setting up your computer desk and chair	24
Setting up your computer and computer accessories	25
Sitting at your computer	25
Avoiding discomfort and injury from repetitive strain	25
Protecting from power source problems	26
Starting your computer	26
Waking up your computer	27
Turning off your computer	28
Restarting (rebooting) your computer	29
Using the cord cover	30
Locking your computer	31
Adjusting the volume	32
Using the keyboard	33
Standard keyboard	33
Multifunction keyboard	34
Special-function buttons	35
Wireless keyboard	36
Using the mouse	37
Connecting the modem	39
Connecting to a wired Ethernet network	39
Computer display	40
External controls	40
OSD options	41
OSD menus	41
Installing a printer, scanner, or other peripheral device	44
Using Drives and Ports	45
Using the diskette drive	46
Using the memory card reader	47
Memory card types	47
Inserting a memory card	48
Using the CD or DVD drive	49
Identifying drive types	49
Inserting a CD or DVD	50
Playing a CD	52
Playing a DVD	52
Creating CDs and DVDs	52
Maintaining Your Computer	53
Caring for your computer	54
Updating Windows	54
Protecting your computer from viruses	55
Cleaning your computer	57
Cleaning the exterior	57
Cleaning the keyboard	58
Cleaning the computer display	58
Cleaning the mouse	58
Cleaning CDs or DVDs	60
Restoring your system	60
Preventing static electricity discharge	61
Opening the case	62
Closing the case	63
Replacing the hard drive	64
Installing memory	68
Adding and removing PCCards	70
Adding a PCCard	70
Removing a PCCard	71
Troubleshooting	73
Safety guidelines	74
First steps	74
Troubleshooting	75
Audio	75
Battery	75
CD or DVD drives	75
Computer	76
Diskette drive	76
Display	77
DVD drives	78
File management	79
Hard drive	79
Internet	80
Keyboard	81
Memory	82
Memory card reader	82
Modem (dial-up)	82
Mouse	85
Networks	86
Passwords	86
Power	86
Printer	87
Sound	88
Telephone support	89
Before calling Gateway Customer Care	89
Telephone numbers	90
Automated troubleshooting system	90
Telephone numbers	90
Self-help	91
Tutoring	91
Training	91
Networking Your Computer	93
Introduction to networking	94
Using a network	94
Sharing a single Internet connection	94
Sharing drives	94
Sharing peripheral devices	94
Streaming audio and video files	94
Playing multi-player games	95
Selecting a network connection	95
Wireless Ethernet network	95
Determining if wireless Ethernet is already installed on your computers	99
Wired Ethernet network	100
Determining if wired Ethernet is already installed on your computers	102
Creating an Ethernet network	102
Installing Ethernet cards and drivers	102
Making sure your broadband connection works	103
Naming the computers and the workgroup	103
Configuring the TCP/IP protocol	104
Terms you should know	104
Using a DHCP server	104
Where to go from here	106
Setting up a wireless Ethernet network	107
Mounting the access point	107
Configuring the access point	107
Connecting to an access point network	109
Configuring computer settings for an access point	110
Adding an access point	112
Setting up a wired Ethernet network	114
Setting up a network using a router	114
Configuring your router	116
Testing your network	117
Sharing your resources	118
Sharing an Internet connection	118
Accessing the Internet	121
Sharing drives and printers	121
Sharing drives or folders	121
Un-sharing drives, folders, and files	123
Sharing printers	123
Using the network	123
Viewing shared drives and folders	124
Mapping a network drive	124
Opening files across the network	125
Copying files across the network	125
Printing files across the network	126
Connecting to hotspots	126
Troubleshooting Your Ethernet network	127
Wired Ethernet network	127
Wireless Ethernet network	128
Safety, Regulatory, and Legal Information	131
Specifications	137
Index	143
A	143
B	143
C	143
D	144
E	145
F	145
G	145
H	145
I	146
J	146
K	146
L	146
M	146
N	147
O	147
P	148
R	148
S	148
T	149
U	150
V	150
W	150