Gateway Profile 5.5 Gateway Profile 5/5.5 User Guide - Page 90
Telephone numbers, Automated troubleshooting system
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Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Gateway's fee-based software tutorial service Gateway Customer Care Sales, accounting, and warranty Service description Get tutorial assistance for software issues billed by the minute. Talk to a Gateway Customer Care representative about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on page 83 before calling.) TDD Customer Care (for hearing impaired) is available: Weekdays 8:00 a.m. - 10:00 p.m. Pacific Time Weekends 8:00 a.m. - 7:00 p.m. Pacific Time Get information about available systems, pricing, orders, billing statements, warranty service, or other non-technical issues. How to reach 800-229-1103 (charged to your credit card) 900-555-4695 (charged to your telephone bill) Gateway Customer Care telephone numbers vary by country or region. See the label on the front of your computer. 800-846-1778 (US) 605-232-2191 (all other countries) 800-846-2000 (US) 888-387-7752 (Canada) 84 www.gateway.com