GE CVM9179SLSS Use and Care Manual - Page 28
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TROUBLESHOOTING TIPS Troubleshooting Tips... Before you call for service Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Oven will not start Control panel lighted, yet oven will not start CONTROL LOCKED appears on display OVEN TOO HOT FOR SENSOR COOKING--USING ALTERNATE METHOD appears on display Floor of the oven is warm even when the oven has not been used You hear an unusual lowtone beep Oven emits a smoky odor and gray smoke after using the Bake feature Food browns on top much faster than on the bottom Oven temperature fluctuates during cooking Possible Cause A fuse in your home may be blown or the circuit breaker tripped. Power surge. Plug not fully inserted into wall outlet. Door not securely closed. Door not securely closed. Start/Pause button not pressed after entering cooking selection. Another selection entered already in oven and Cancel/Off button not pressed to cancel it. Cooking time not entered after pressing Cook Time. Cancel/Off was pressedaccidentally. Food weight not entered after selecting Auto Defrost or Fast Defrost. Food type not entered after pressing Auto Cook. The control has been locked. One of the sensor cooking buttons was pressed when the temperature inside the oven was greater than 200°F. The cooktop light is located below the oven floor. When light is on, the heat it produces may make the oven floor get warm. You have tried to change the power level when it is not allowed. Oils on the stainless steel cavity are burning off after using the Bake feature the first few times. Rack has been placed in the "high" position. The cooking element cycles on and off to maintain the oven temperature at the desired setting. What To Do Replace fuse or reset circuit breaker. Unplug the microwave oven, then plug it back in. Make sure the 3-prong plug on the oven is fully inserted into wall outlet. Open the door and close securely. Open the door and close securely. Press Start/Pause. Press Cancel/Off Make sure you have entered cooking time after pressing Cook Time. Reset cooking program and press Start/ Pause. Make sure you have entered food weight after selecting Auto Defrost or Fast Defrost. Make sure you have entered a food type. Press and hold Mute On/Off for about 3 seconds to unlock the control. These features will not operate when the oven is hot. The oven will automatically change to cook by time (follow the directions in the display) or once the oven is cool enough, the sensor features will function normally. This is normal. Many of the oven's features are preset and cannot be changed. This is normal. Always use the rack in its "low" position. This is normal. 28 49-40778