GE CVM9179SLSS Use and Care Manual - Page 28

Troubleshooting Tips

Page 28 highlights

TROUBLESHOOTING TIPS Troubleshooting Tips... Before you call for service Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Oven will not start Control panel lighted, yet oven will not start CONTROL LOCKED appears on display OVEN TOO HOT FOR SENSOR COOKING--USING ALTERNATE METHOD appears on display Floor of the oven is warm even when the oven has not been used You hear an unusual lowtone beep Oven emits a smoky odor and gray smoke after using the Bake feature Food browns on top much faster than on the bottom Oven temperature fluctuates during cooking Possible Cause A fuse in your home may be blown or the circuit breaker tripped. Power surge. Plug not fully inserted into wall outlet. Door not securely closed. Door not securely closed. Start/Pause button not pressed after entering cooking selection. Another selection entered already in oven and Cancel/Off button not pressed to cancel it. Cooking time not entered after pressing Cook Time. Cancel/Off was pressedaccidentally. Food weight not entered after selecting Auto Defrost or Fast Defrost. Food type not entered after pressing Auto Cook. The control has been locked. One of the sensor cooking buttons was pressed when the temperature inside the oven was greater than 200°F. The cooktop light is located below the oven floor. When light is on, the heat it produces may make the oven floor get warm. You have tried to change the power level when it is not allowed. Oils on the stainless steel cavity are burning off after using the Bake feature the first few times. Rack has been placed in the "high" position. The cooking element cycles on and off to maintain the oven temperature at the desired setting. What To Do Replace fuse or reset circuit breaker. Unplug the microwave oven, then plug it back in. Make sure the 3-prong plug on the oven is fully inserted into wall outlet. Open the door and close securely. Open the door and close securely. Press Start/Pause. Press Cancel/Off Make sure you have entered cooking time after pressing Cook Time. Reset cooking program and press Start/ Pause. Make sure you have entered food weight after selecting Auto Defrost or Fast Defrost. Make sure you have entered a food type. Press and hold Mute On/Off for about 3 seconds to unlock the control. These features will not operate when the oven is hot. The oven will automatically change to cook by time (follow the directions in the display) or once the oven is cool enough, the sensor features will function normally. This is normal. Many of the oven's features are preset and cannot be changed. This is normal. Always use the rack in its "low" position. This is normal. 28 49-40778

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28
49-40778
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Oven will not start
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace fuse or reset circuit breaker.
Power surge.
Unplug the microwave oven, then plug it back
in.
Plug not fully inserted into wall
outlet.
Make sure the 3-prong plug on the oven is
fully inserted into wall outlet.
Door not securely closed.
Open the door and close securely.
Control panel lighted, yet
oven will not start
Door not securely closed.
Open the door and close securely.
Start/Pause button not pressed
after entering cooking selection.
Press
Start/Pause
.
Another selection entered
already in oven and Cancel/Off
button not pressed to cancel it.
Press
Cancel/Off
Cooking time not entered after
pressing Cook Time.
Make sure you have entered cooking time
after pressing
Cook Time
.
Cancel/Off was
pressedaccidentally.
Reset cooking program and press
Start/
Pause.
Food weight not entered after
selecting Auto Defrost or Fast
Defrost.
Make sure you have entered food weight after
selecting
Auto Defrost
or
Fast Defrost
.
Food type not entered after
pressing Auto Cook.
Make sure you have entered a food type.
CONTROL LOCKED
appears on display
The control has been locked.
Press and hold
Mute On/Off
for about 3
seconds to unlock the control.
OVEN TOO HOT FOR
SENSOR COOKING--
-USING ALTERNATE
METHOD appears on
display
One of the sensor cooking
buttons was pressed when the
temperature inside the oven was
greater than 200°F.
These features will not operate when the oven
is hot. The oven will automatically change
to cook by time (follow the directions in the
display) or once the oven is cool enough, the
sensor features will function normally.
Floor of the oven is warm
even when the oven has
not been used
The cooktop light is located
below the oven floor. When light
is on, the heat it produces
may
make the oven floor get warm.
This is normal.
You hear an unusual low-
tone beep
You have tried to change
the
power level when it is not
allowed.
Many of the oven’s features are preset and
cannot be changed.
Oven emits a smoky odor
and gray smoke after
using the Bake feature
Oils on the stainless steel cavity
are burning off after using the
Bake feature the first few times.
This is normal.
Food browns on top
much faster than on the
bottom
Rack has been placed in the
“high” position.
Always use the rack in its “low” position.
Oven temperature
fluctuates during cooking
The cooking element cycles on
and off to maintain the oven
temperature at the desired
setting.
This is normal.
Troubleshooting Tips...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.