GE GSS20GEWWW Use and Care Manual - Page 14

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions Normal operating sounds. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Do you hear what I hear? These sounds are normal. HUMMM... WHOOSH... ■ The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. ■ Sometimes the refrigerator runs for an extended period, especially when the doors are opened frequently. This means that the Frost Guard™ feature is working to prevent freezer burn and improve food preservation. ■ You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator. ■ You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures. ■ If either door is open for over 3 minutes, you may hear the fans come on in order to cool the light bulbs. ■ The fans change speeds in order to provide optimal cooling and energy savings. CLICKS, POPS, CRACKS and CHIRPS WATER SOUNDS ■ You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature. ■ Electronic dampers click open and closed to provide optimal cooling and energy savings. ■ The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes). ■ The electronic control board may cause a clicking sound when relays activate to control refrigerator components. ■ Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound. ■ On models with an icemaker, after an icemaking cycle, you may hear the ice cubes dropping into the ice bucket. ■ The flow of refrigerant through the freezer cooling coils may make a gurgling noise like boiling water. ■ Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle. ■ A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan. ■ Closing the door may cause a gurgling sound due to pressure equalization. Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Refrigerator does not operate Refrigerator or freezer compartment too warm 14 Possible Causes Refrigerator in defrost cycle. Freezer control in 0 (off) position. Refrigerator is unplugged. The fuse is blown/circuit breaker is tripped. Temperature control not set cold enough. Warm weather or frequent door openings. Door left open. What To Do • Wait about 30 minutes for defrost cycle to end. • Move the freezer control to a lower temperature setting. • Push the plug completely into the outlet. •Replace fuse or reset the breaker. • See About the controls. • Set the temperature control one step colder. See About the controls. • Check to see if package is holding door open.