GE GSS20GEWWW Use and Care Manual - Page 16

Consumer Support, Installation Instructions, Safety Instructions, Operating Instructions

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Before you call for service... Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions Problem Water has poor taste/odor (on some models) Possible Causes Water dispenser has not been used for a long time. What To Do •Dispense water until all water in system is replenished. Water in first glass is warm (on some models) Normal when refrigerator is first installed. Water dispenser has not been used for a long time. Water system has been drained. •Wait 24 hours for the refrigerator to completely cool down. • Dispense water until all water in system is replenished. •Allow several hours for replenished supply to chill. Water dispenser does not work (on some models) Water supply line turned off or not connected. Water filter clogged. Air may be trapped in the water system. Dispenser is LOCKED. • See Installing the water line. • Replace filter cartridge or remove filter and install plug. •Press the dispenser arm for at least two minutes. • Press and hold the Lock pad for 3 seconds. Water spurting from dispenser Water is not dispensed No water or ice cube production Refrigerator has odor Moisture forms on outside of refrigerator Moisture collects inside Interior light does not work Water on kitchen floor or on bottom of freezer Newly-installed filter cartridge. Water in reservoir is frozen. Supply line or shutoff valve is clogged. Water filter clogged. Dispenser is LOCKED. Foods transmitting odor to refrigerator. Interior needs cleaning. Defrost water drainage system needs cleaning. Not unusual during periods of high humidity. Too frequent or too long door openings. No power at outlet. Light bulb burned out. Drain in the bottom of the freezer clogged. Cubes jammed in chute. •Run water from the dispenser for 3 minutes (about 11⁄2 gallons). • Call for service. • Call a plumber. •Replace filter cartridge or remove filter and install plug. • Press and hold the Lock pad for 3 seconds. • Foods with strong odors should be tightly wrapped. • Keep an open box of baking soda in the refrigerator; replace every three months. • See Care and cleaning. •See Care and cleaning. •Wipe surface dry. • Replace fuse or reset the breaker. •See Replacing the light bulbs. • See Care and cleaning. •Poke ice through with a wooden spoon. Hot air from bottom of refrigerator Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings are sensitive and will discolor at these normal and safe temperatures. Cubed Ice was selected Last setting was Crushed Ice. but Crushed Ice was dispensed (on some models) • A few cubes were left in the crusher from the previous setting. This is normal. Frequent "buzzing" sound Icemaker power switch is in the ON position but the water supply to the refrigerator has not been connected. • Slide the power switch to the OFF position. Keeping it in the ON position will damage the water valve. 16

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Problem
Possible Causes
What To Do
Water has poor taste/odor
Water dispenser has not been
Dispense water until all water in system is replenished.
(on some models)
used for a long time.
Water in first glass is
Normal when refrigerator
Wait 24 hours for the refrigerator to completely
warm (on some models)
is first installed.
cool down.
Water dispenser has not been
Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained.
Allow several hours for replenished supply to chill.
Water dispenser does
Water supply line turned
See
Installing the water line.
not work (on some models)
off or not connected.
Water filter clogged.
Replace filter cartridge or remove filter and install plug.
Air may be trapped in the
Press the dispenser arm for at least two minutes.
water system.
Dispenser is
LOCKED
.
• Press and hold the
Lock
pad for 3 seconds.
Water spurting from
Newly-installed filter cartridge.
Run water from the dispenser for 3 minutes (about
dispenser
1
1
±
2
gallons).
Water is not dispensed
Water in reservoir is frozen.
• Call for service.
No water or ice cube
Supply line or shutoff
Call a plumber.
production
valve is clogged.
Water filter clogged.
Replace filter cartridge or remove filter and install plug.
Dispenser is
LOCKED
.
• Press and hold the
Lock
pad for 3 seconds.
Refrigerator has odor
Foods transmitting
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
See
Care and cleaning.
Defrost water drainage
See
Care and cleaning.
system needs cleaning.
Moisture forms on
Not unusual during
Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects inside
Too frequent or too
long door openings.
Interior light does
No power at outlet.
Replace fuse or reset the breaker.
not work
Light bulb burned out.
See
Replacing the light bulbs.
Water on kitchen floor or
Drain in the bottom of
See
Care and cleaning.
on bottom of freezer
the freezer clogged.
Cubes jammed in chute.
Poke ice through with a wooden spoon.
Hot air from bottom
Normal air flow cooling motor.
of refrigerator
In the refrigeration process,
it is normal that heat be expelled
in the area under the refrigerator.
Some floor coverings are sensitive
and will discolor at these normal
and safe temperatures.
Cubed Ice was selected
Last setting was
Crushed Ice
.
A few cubes were left in the crusher from the previous
but Crushed Ice was
setting. This is normal.
dispensed (
on some models)
Frequent “buzzing” sound
Icemaker power switch is in the
Slide the power switch to the
OFF
position. Keeping it in
ON
position but the water supply
the
ON
position will damage the water valve.
to the refrigerator has not been
connected.
Consumer Support
Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Before you call for service…
16