GE GTWN3000MWS Use and Care Manual - Page 10

Safety Instructions Operating Instructions Before you call for service... Troubleshooting Tips PERFORMANCE (cont.) Pilling Snags, holes, tears, rips or excessive wear Wrinkling Possible Causes What To Do Result of normal wear on poly-cotton blends and fuzzy fabrics • While this is not caused by the washer, you can slow the pilling process by washing garments inside out. Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets • Fasten snaps, hooks, buttons and zippers. • Remove loose items like pins, objects in pockets and sharp buttons. • Turn knits (which snag easily) inside out. Undiluted chlorine bleach • Check bleach package instructions for proper amount. • Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. Chemicals like hair bleach or • Rinse items that may have chemicals on them before dye, permanent wave solution washing. Improper sorting • Avoid mixing heavy items (like work clothes) with light items (like blouses). • Try a fabric softener. Overloading or incorrect water level • Load your washer so clothes have enough room to move freely with water covering all of the clothes. Incorrect wash and dry cycles • Match Cycle selection to the type of fabric you are washing (especially for easy care loads). Repeated washing in water that is too hot • Wash in warm or cold water. SOUNDS "Metallic clicking" Possible Causes Shifter mechanism is engaging or disengaging "Click" when water stops filling "Clicking" behind Control Panel during fill Water volume changes during fill Motor "whining up" or "coasting down" in spin "Humming" Relay switch Automatic Temperature Control Valve Automatic Temperature Control Valve Motor ramping up/down during spin cycle Water drain pump "Gurgling" Water drain pump What To Do • The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash. • The relay makes a click sound when activated. The water level activates the relay and stops filling. • This valve mixes in cold and hot water. The "clicking" is the valve turning on and off. • This valve mixes in cold and hot water. The sound changes when the valves are turned on and off. • The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops. • The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is complete. • When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning. Troubleshooting Tips Consumer Support 10