GE GTWN3000MWS Use and Care Manual - Page 8

Safety Instructions Operating Instructions Before you call for service... Troubleshooting Tips Save time and money! review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service. WATER Too many suds Water leaks Water temperature seems incorrect Possible Causes Too much detergent Type of detergent Soft water Using too much detergent in washer Fill hoses or drain hose is improperly connected Household drain may be clogged Drain hose loose Drain hose rubs on wall Constant water pressure to the fill hoses at the water source Cooler water temperatures provide improved energy efficiency Water supply is turned off or improperly connected Water valve screens are stopped up Water pumped out before cycle is complete Water won't drain House water heater is not set properly Lid lifted or cycle was put in pause for over 24 hours Drain hose is kinked or improperly connected Washer pauses during wash or rinse cycle Washer pauses during spin cycle This is normal This is normal What To Do • Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. • Switch to a lower sudsing detergent brand and follow instructions on package. • Try less detergent. • Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load. • Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility. • Check household plumbing. You may need to call a plumber. • Make sure drain hose is fully seated in back of washer and that the two retaining screws are fully seated. • Make sure drain hose does not make contact with the wall. May cause excessive wear on the hose. • Tigh ten hoses at the faucets and turn the water off after each use. • Check condition of the fill hoses; they should be replaced every 5 years. • New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance. • Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. • Make sure house water heater is delivering water at 120°F-140°F (48°C-60°C). • Reset cycle. • Straighten drain hose and make sure washer is not sitting on it. • Top of drain outlet should be less than 6 ft (1.8 m) above floor. • This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear. • The washer may pause during the spin cycle to remove soapy water more efficiently. Troubleshooting Tips Consumer Support 8