GE GTWN3000MWS Use and Care Manual - Page 9

Safety Instructions Operating Instructions GEAppliances.com OPERATION Possible Causes Washer won't operate Washer is unplugged Water supply is turned off Controls are not set properly Lid is open-safety feature prevents agitation and spinning when lid is up Circuit breaker/fuse is tripped/blown Timer knob not pulled Lid magnet missing Movement inside machine Shifting mechanism is when shut off disengaging the motor What To Do • Make sure cord is plugged securely into a working outlet. • Turn both hot and cold faucets fully on. • Check controls. • Close lid and reset cycle, to the beginning if necessary. • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. • Pull timer knob. • Call for service. • When the machine is manually turned off, the shifter will disengage the motor before completely shutting down. If lid is raised before the motor is disengaged, the process will stop and will resume when lid is closed. PERFORMANCE Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes Possible Causes Incorrect spin cycle selected Incorrect use of fabric softener Dye transfer Not enough detergent Hard water Water is not hot enough Washer is overloaded Detergent is not dissolving Dye transfer Clothes are air or line dried Incorrect sorting Washing too long Detergent not dissolving Overloading Incorrect use of fabric softener What To Do • Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option. • Pretreat stain and rewash. • Sort whites or lightly colored items from dark colors. • Use more detergent (especially with larger loads). Be sure to follow detergent manufacturer's directions. • Use a water conditioner like Calgon brand or install a water softener. • Make sure water heater is delivering water at 120°F-140°F (48°C-60°C). • Select load size to match clothes load. • Add detergent before you load items. • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. • If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. • Separate lint producers from lint collectors. • Wash small loads for a shorter time than larger loads. • Add detergent before you load items. • Try a liquid detergent. • Use warmer water temperature. • Load clothes loosely in the washer basket. Adjust load size based on items size and materials. • Make sure load size selected matches clothes load size. • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option. Troubleshooting Tips Consumer Support 9