GE PB930SHSS Use and Care Manual - Page 30

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TROUBLESHOOTING TIPS Troubleshooting tips (Cont.) ... Before you call for service Problem Food does not broil properly Oven temperature too hot or too cold Oven does not work or appears not to work "Crackling" or "popping" sound Why is my range making a "clicking" noise when using my oven? Clock and timer do not work Storage drawer won't close Oven door is crooked Oven will not work remotely Oven light stays on while cooking Possible Cause Oven controls improperly set. Improper rack position being used. Food being cooked in a hot pan. Cookware not suited for broiling. Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended. In some areas the power (voltage) may be low. Oven temperature needs adjustment. A fuse in your home may be blown or the circuit breaker tripped. Oven controls improperly set. Oven is in Sabbath Mode. This is the sound of the metal heating and cooling during both the cooking and cleaning functions. Your range cycles the heating elements by turning relays on and off to maintain the oven temperature. A fuse in your home may be blown or the circuit breaker tripped. Plug on range is not completely inserted in the electrical outlet. Oven controls improperly set. Power cord may be obstructing drawer in the lower back of the range. Rear drawer support is on top of the guide rail. The door is out of position. Router issues, no wireless signal, etc. Oven is not connected. Preheat Notification Lighting feature enabled What To Do Make sure you select the appropriate broil mode. See Cooking Guide for rack location suggestions. Make sure cookware is cool. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ If using aluminum foil conform to pan slits. Preheat the broil element for 10 minutes. See the Special Features section. Replace the fuse or reset the circuit breaker. 6HHWKH8VLQJWKH2YHQVHFWLRQ Verify, that the oven is not in Sabbath Mode. See the Special Features section. This is normal. This is normal. Replace the fuse or reset the circuit breaker. Make sure electrical plug is plugged into a live, properly grounded outlet. 6HHWKH8VLQJWKHNLWFKHQWLPHUVHFWLRQ Reposition the drawer and power cord. See the Storage Drawer Removal instructions in the Care and cleaning of the range section. Reposition the drawer. See the Storage Drawer Removal instructions in the Care and cleaning of the range section. %HFDXVHWKHRYHQGRRULVUHPRYDEOHLWVRPHWLPHVJHWV out of position during installation. To straighten the door, push down on the high corner. For assistance with oven wireless network connectivity, please call 1.800.220.6899. Reference the Special Features section if you wish to disable this feature. 30 49-80690-3

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30
49-80690-3
Problem
Possible Cause
What To Do
Food does not broil
properly
Oven controls improperly set.
Make sure you select the appropriate broil mode.
Improper rack position being
used.
See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan.
Make sure cookware is cool.
Cookware not suited for broiling.
Aluminum foil used on the
broiling pan and grid has not
been fitted properly and slit as
recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage)
may be low.
Preheat the broil element for 10 minutes.
Oven temperature too
hot or too cold
Oven temperature needs
adjustment.
See the Special Features section.
Oven does not work or
appears not to work
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
Oven is in Sabbath Mode.
Verify, that the oven is not in Sabbath Mode. See the
Special Features section.
“Crackling” or
“popping” sound
This is the sound of the metal
heating and cooling during
both the cooking and cleaning
functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range cycles the heating
elements by turning relays on
and off to maintain the oven
temperature.
This is normal.
Clock and timer do not
work
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Oven controls improperly set.
Storage drawer won’t
close
Power cord may be obstructing
drawer in the lower back of the
range.
Reposition the drawer and power cord. See the Storage
Drawer Removal instructions in the Care and cleaning of
the range section.
Rear drawer support is on top of
the guide rail.
Reposition the drawer. See the Storage Drawer Removal
instructions in the Care and cleaning of the range section.
Oven door is crooked
The door is out of position.
out of position during installation.
To straighten the door, push down on the high corner.
Oven will not work
remotely
Router issues, no wireless signal,
etc.
For assistance with oven wireless network connectivity,
please call 1.800.220.6899.
Oven is not connected.
Oven light stays on
while cooking
Preheat Notification Lighting
feature enabled
Reference the Special Features section if you wish to
disable this feature.
Troubleshooting tips (Cont.) ...
Before you call for service
TROUBLESHOOTING TIPS