GE PDW7800P Owners Manual - Page 13

Consumer Support, Operating Instructions, Safety Instructions, Troubleshooting Tips

Page 13 highlights

Safety Instructions Error Messages Beeping at the end of the cycle Low Detergent light is ON ge.com Possible Causes What To Do This is normal. The dishwasher • To turn off the double beep indicator (or re-activate it if it was previously will beep twice at the end of the turned off), press the HEATED DRY pad 5 times within 3 seconds. cycle A triple beep will sound to indicate the end-of-cycle beep option has been turned on or off. SmartDispense™ has less than 10 cycles worth of detergent left in the dishwasher • Fill the SmartDispense™ reservoir with liquid detergent. After filling the reservoir, the LOW DETERGENT light will turn OFF once the door is closed. If you are not using the SmartDispense™ feature, turn off the low detergent light by pressing the ADDED HEAT pad 5 times within 3 seconds. Operating Instructions Troubleshooting Tips Problem Dishes and flatware not clean Spots and filming on glasses and flatware Cloudiness on glassware Possible Causes What To Do Low inlet water temperature • Make sure inlet water temperature is correct (see page 6). Turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This insures the entering water is hot. Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. Air gap or disposer is clogged • Clean the air gap or flush the disposer. Improper rack loading • Make sure large dishware does not block the detergent dispenser or the wash arms. See the Loading the dishwasher racks section. No air gap or high drain loop • Verify that you have an air gap or a high drain loop. Refer to the Installation Instructions. Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent • Use Jet-Dry ® or Cascade Crystal Clear® rinse agents to remove spots and prevent new film buildup. • Make sure water temperature is at least 120°F. • Load dishwasher as shown in the Loading Place Settings section. • Make sure detergent is fresh. • If water is extremely hard, a softener may be required. Rinse agent dispenser empty Too little detergent Combination of soft water and too much detergent • This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get it clean. Recalibrate the SmartDispense™ system if you are using it (see page 9). Do not use the manual detergent dispenser and the SmartDispense™ at the same time. Water temperature entering the • This could be etching. Lower the water heater temperature. dishwasher exceeds 150°F (66°C) Suds in the tub Detergent left in dispenser cups Water in the SmartDispense™ dispenser Black or gray marks on dishes Correct detergent wasn't used Rinse agent was spilled Detergent placed in manual detergent dispenser and SmartDispense™ dispenser Dishes are blocking the detergent cup or SmartDispense™ outlet Cap not tightened after filling the dispenser Aluminum utensils have rubbed against dishes • Use only automatic dishwasher detergents to avoid sudsing. Cascade® and Electrasol® Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. • To remove suds from the tub, open the dishwasher and let suds dissipate. Close and latch the dishwasher. Pump out water by touching the START/RESET pad once; then 30 seconds later, touch the START/RESET pad again. Repeat if necessary. • Always wipe up rinse agent spills immediately. • Use SmartDispense™ or the manual detergent dispenser, but not both. • Reposition the dishes, so the water from the lower spray arm can flush the detergent cup or the outlet on the SmartDispense™ system. See the Loading the dishwasher section. • Use a turkey baster to remove as much water as possible from the SmartDispense™ dispenser and refill it as normal. Be sure to tighten the cap fully to prevent water from entering the dispenser. • Remove marks with a mild, abrasive cleaner. 13 Consumer Support

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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
ge.com
Problem
Possible Causes
What To Do
Dishes and flatware
Low inlet water temperature
Make sure inlet water temperature is correct (see page 6). Turn on the hot
not clean
water faucet nearest the dishwasher, let run until the water temperature
stops rising. Then start the dishwasher and turn off the faucet. This insures
the entering water is hot.
Water pressure is temporarily low
Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged
Clean the air gap or flush the disposer.
Improper rack loading
Make sure large dishware does not block the detergent dispenser or the
wash arms. See the
Loading the dishwasher racks
section.
No air gap or high drain loop
Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
Spots and filming
Use
Jet-Dry
®
or
Cascade Crystal Clear
®
rinse agents to remove spots and
on glasses and
prevent new film buildup.
flatware
Make sure water temperature is at least 120°F.
Load dishwasher as shown in the
Loading Place Settings
section.
Make sure detergent is fresh.
If water is extremely hard, a softener may be required.
Cloudiness on
Combination of soft water and
This is called
etching
and is permanent. To prevent this from happening,
glassware
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean. Recalibrate the SmartDispense
system if you
are using it (see page 9). Do not use the manual detergent dispenser and
the SmartDispense
at the same time.
Water temperature entering the
This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub
Correct detergent
Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
and
wasn’t used
Electrasol
®
Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the
START/RESET
pad once; then 30 seconds later, touch the
START/RESET
pad again. Repeat if necessary.
Rinse agent was spilled
Always wipe up rinse agent spills immediately.
Detergent placed in manual
Use SmartDispense
or the manual detergent dispenser, but not both.
detergent dispenser and
SmartDispense
dispenser
Detergent left in
Dishes are blocking the
Reposition the dishes, so the water from the lower spray arm can
dispenser cups
detergent cup or
flush the detergent cup or the outlet on the SmartDispense
system.
SmartDispense
outlet
See the
Loading the dishwasher
section.
Water in the
Cap not tightened after
Use a turkey baster to remove as much water as possible from the
SmartDispense
filling the dispenser
SmartDispense
dispenser and refill it as normal. Be sure to tighten
dispenser
the cap fully to prevent water from entering the dispenser.
Black or gray
Aluminum utensils have
Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Error Messages
Possible Causes
What To Do
Beeping at the end
This is normal. The dishwasher
To turn off the double beep indicator (or re-activate it if it was previously
of the cycle
will beep twice at the end of the
turned off), press the
HEATED DRY
pad 5 times within 3 seconds.
cycle
A triple beep will sound to indicate the end-of-cycle beep option
has been turned on or off.
Low Detergent light
SmartDispense
has less than
Fill the SmartDispense
reservoir with liquid detergent. After filling the
is ON
10 cycles worth of detergent
reservoir, the
LOW DETERGENT
light will turn OFF once the door is closed.
left in the dishwasher
If you are not using the SmartDispense
feature, turn off the low detergent
light by pressing the
ADDED HEAT
pad 5 times within 3 seconds.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
13