GE PDW7800P Owners Manual - Page 14

Before you call for service... Safety Instructions Operating Instructions Problem Possible Causes What To Do Dishes don't dry Low inlet water temperature • Make sure inlet water temperature is at least 120°F. • Select HEATED DRY. • Use HOT START, HOT WASH or ADDED HEAT options. • Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or POTS & PANS. Rinse agent dispenser is empty • Check the rinse agent dispenser and fill as required. Control panel responded Door latch may not be properly • Make sure the door is firmly closed. to inputs but dishwasher seated never filled with water Water valve may be turned off • Make sure water valve (usually located under the sink) is turned on. Stained tub interior Some tomato-based foods can cause reddish stains • Use of the RINSE ONLY cycle after adding the dish to the load can decrease the level of staining. GE recommends Cascade® Plastic Booster to help remove these types of stains. Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. WARNING Before cleaning interior, wait at least 20 minutes after a cycle for the heating elements to cool down. Failure to do so can result in burns. An overall yellow or brown film can • A special filter in the water supply line is the only way to correct be caused by iron deposits in water this problem. Contact a water softener company. White film on inside surface- • GE recommends Jet-Dry ® or Cascade Crystal Clear® to help hard water minerals prevent hard water mineral deposits from forming. • Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts. See back cover for ordering information. Dishwasher won't run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances from is tripped the circuit. Power is turned off • In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. Control panel is locked • Unlock control panel. See page 5 or 7. Reboot your control • Turn off power to the dishwasher (circuit breaker or wall switch) for 30 seconds; then turn back on. Control panel lights Time too long between go off when you're touching of selected pads setting controls • Each pad must be touched within 30 seconds of the others. To relight, touch any pad again, or unlock and relatch door. Water standing in This is normal the bottom of the tub • A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. Water won't pump out of the tub Drain is clogged • If you have an air gap, clean it. See page 12. • If the dishwasher drains into a disposer, run disposer clear. • Check to see if your kitchen sink is draining well. If not, you may need a plumber. Steam This is normal • Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out. This is necessary for drying. Sanitized light does not illuminate at the end of the cycle (Anti-Bacteria cycle only) The door was opened and the cycle was interrupted during or after the main wash portion The incoming water temperature was too low • Do not interrupt the cycle anytime during or after main wash. • Raise the water heater temperature to between 120°F and 140°F. Noise Normal operating sounds • These are all normal. No action is required. Detergent cup opening Water entering dishwasher The motor stops and starts at various times during the cycle Drain pump sounds during pump out Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the arm rotates dishwasher racks section. 14 Troubleshooting Tips Consumer Support