GE WCVH6800JWW Use and Care Manual - Page 23

Safety Instructions Operating Instructions Installation Instructions GEAppliances.com Problem Water does not enter washer or enters slowly Wrinkling Grayed or yellowed clothes Colored spots Water temperature is incorrect Slight variation in metallic color Bad odor inside your washer Possible Cause automatic self system checks Water supply is turned off Water valve screens are stopped up Improper sorting Overloading Incorrect wash cycle repeated washing in water that is too hot not enough detergent not using HE (high-efficiency) detergent Hard water Water is not hot enough Detergent is not dissolving Dye transfer Incorrect use of fabric softener Dye transfer Water supply is improperly connected House water heater is not set properly this is normal Washer unused for a long time, not using recommended quality of HE detergent or used too much detergent What To Do • After START is pressed, the washer does several system checks. Water will flow 60 seconds after START is pressed. • Turn on both hot and cold faucets fully. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. • Avoid mixing heavy items (like work clothes) with light items (like blouses). • Load your washer so clothes have enough room to move freely. • Match cycle selection to the type of fabric you are washing (especially for easy care loads). • Wash in warm or cold water. • Use correct amount of detergent. • Use HE detergent. • Use hottest water safe for fabric. • Use a water conditioner like Calgon brand or install a water softener. • Make sure water heater is delivering water at 120°-140°F (48°-60°C). • Try a liquid detergent. • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. • Check fabric softener package for instructions and follow directions for using dispenser. • Sort whites or lightly colored items from dark colors. • Promptly remove wash load from washer. • Make sure hoses are connected to correct faucets. • Make sure house water heater is delivering water at 120°-140°F (48°-60°C). • Due to the metallic properties of paint used for this unique product, slight variations of color may occur due to viewing angles and lighting conditions. • Run a BasketClean cycle. • In the case of strong odor, you may need to run the BasketClean cycle more than once. • Use only the amount of detergent recommended on the detergent container. • Use only HE (high-efficiency) detergent. • Always remove wet items from the washer promptly after machine stops running. • Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance. Troubleshooting Tips Consumer Support 23