Haier HL42XZK42 User Manual - Page 37

Troubleshooting

Page 37 highlights

Color Operating Temperature Range Operating Humidity Range Maximum Elevation 1,070,000,000 (1024 steps of each R, G and B) 32~104 °F (0~40 °C) Less than 80% 6561 feet (2000 m) MODEL 32" HL42XK2 HL42XZK22 HL42XZK42 46" 55" Dimensen (WXDXH) Unit:inches/ mm (Including stand) 31.4X9.1 X22.6 inches 798X230X575 mm 40.2X11.4 X28.5 inches 1020X290X724 mm 40.2X11.4 X27.7 inches 1022X290X704 mm 44.1X11.0 X29.9 inches 1122X280X760 mm 52.3X14.4 X35.2 inches 1329X365X895 mm Weight (pounds/kg) 24.1/11.0 60.2/27.5 44.3/20.1 48.5/22.0 86.0/39.0 Troubleshooting Troubleshooting „„ For the sake of time and cost, it is strongly recommended that you check out the problem by yourself according to the instructions listed hereunder before contacting the after-sales service for technical assistance. No picture, no sound Verify if the television is properly plugged. Verify if the television is properly supplied power. Verify if electricity is available. Blank screen Verify if correct signals are input. Press INPUT button to change signal input to TV input. Restart the television of power supply is interrupted. Maintenance / Specification/Troubleshooting No sound Press Mute button and verify if Mute mode is set. Switch to other channel and verify if the same problem happens. Press VOL+ button to see if the problem can be solved. Poor sound Verify if sound system is correct. Refer to Page 17 for adjustments. No picture in some channel Verify if correct channel is selected. Adjust the antenna. Make adjustments by Fine Tune and Manual Scan. No color for some channel program (black and white) Verify if the same problem exists in other channels. Check out of picture and sound systems. Refer to relative instructions in the Manual for color adjust. Spots with some or all pictures Verify if the antenna is correctly connected. Verify if the antenna is in good condition. Make fine adjustment of channel. Horizontal/ vertical bars or picture shaking Check for local interference such as an electrical appliance or power tool. Television out of control Disconnect the television from power supply and, 10 seconds later, connect the television to the power supply. If the problem still exists, contact authorized after-sales service for technical assistance. Note RR Do not leave the television with static picture in an extended period as the image may become permanently burned. Note RR Production of the LCD screen requires high and precision technologies. However, there might be some dark or bright (red, blue or green) spots, or some anomalistic stripes or spots. This is not defect. If the TV set is used in an area 2,400 meters above the sea level where the air pressure is below 750 hpa, the picture on the LCD screen may be affected and a muffled sound might be produced. These phenomena might happen in the area Haier LCD HDTV EN-36

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Maintenance / Specification/Troubleshooting
Haier LCD HDTV
EN-36
Color
1,070,000,000 (1024 steps of each R,
G and B)
Operating
Temperature
Range
32~104 °F (0~40 °C)
Operating
Humidity
Range
Less than 80%
Maximum
Elevation
6561 feet (2000 m)
MODEL
Dimensen (WXDXH) Unit:inches/
mm
(Including stand
)
Weight
(pounds/kg)
32"
31.4X9.1 X22.6 inches
798X230X575 mm
24.1/11.0
HL42XK2
40.2X11.4 X28.5 inches
1020X290X724 mm
60.2/27.5
HL42XZK22
HL42XZK42
40.2X11.4 X27.7 inches
1022X290X704 mm
44.3/20.1
46"
44.1X11.0 X29.9 inches
1122X280X760 mm
48.5/22.0
55"
52.3X14.4 X35.2 inches
1329X365X895 mm
86.0/39.0
Troubleshooting
Troubleshooting
For the sake of time and cost, it is strongly
±
recommended that you check out the problem by
yourself according to the instructions listed hereunder
before contacting the after-sales service for technical
assistance.
No picture,
no sound
Verify if the television is properly plugged.
Verify if the television is properly
supplied power.
Verify if electricity is available.
Blank screen
Verify if correct signals are input.
Press
INPUT
button to change signal
input to TV input.
Restart the television of power supply
is interrupted.
No sound
Press
Mute
button and verify if Mute
mode is set.
Switch to other channel and verify if
the same problem happens.
Press
VOL+
button to see if the
problem can be solved.
Poor sound
Verify if sound system is correct. Refer
to Page
17
for adjustments.
No picture
in some
channel
Verify if correct channel is selected.
Adjust the antenna.
Make adjustments by Fine Tune and
Manual Scan.
No color
for some
channel
program
(black and
white)
Verify if the same problem exists in
other channels.
Check out of picture and sound
systems.
Refer to relative instructions in the
Manual for color adjust.
Spots with
some or all
pictures
Verify if the antenna is correctly
connected.
Verify if the antenna is in good
condition.
Make fine adjustment of channel.
Horizontal/
vertical bars
or picture
shaking
Check for local interference such as
an electrical appliance or power tool.
Television
out of
control
Disconnect the television from power
supply and, 10 seconds later, connect
the television to the power supply.
If the problem still exists, contact
authorized after-sales service for
technical assistance.
Note
Do not leave the television with static picture in
R
an extended period as the image may become
permanently burned.
Note
Production of the LCD screen requires high and
R
precision technologies. However, there might be
some dark or bright (red, blue or green) spots,
or some anomalistic stripes or spots. This is not
defect. If the TV set is used in an area 2,400 meters
above the sea level where the air pressure is below
750 hpa, the picture on the LCD screen may be
affected and a muffled sound might be produced.
These phenomena might happen in the area