Haier HLPW028AXW Installation and User Manual - Page 27

Troubleshooting

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4. TROUBLESHOOTING First try the solutions suggested here to possibly avoid the cost of a service call. OPERATION PROBLEM POSSIBLE CAUSE(S) Washer does not There is no electrical power run going to the washer. Circuit breaker tripped or fuse blown The washer is overloaded or the wash load is not balanced. The Delicate cycle was selected. Washer lid will not open The washer lid is open. Washer lid is locked. SOLUTION Plug the power cord into a grounded 3 prong outlet. Reset/Turn on circuit breaker or replace fuse. Laundry may need to be removed or redistributed to re-balance the load. The washer pauses during some cycles for the laundry to soak. When the soak time ends, the washer will restart automatically. Close the washer lid. Press Start/Pause to stop your washer. It may take a few moments for the lid lock to disengage. WATER PROBLEM Water flow is slow or filling takes a long time Water temperature is too warm or cold Water leaks POSSIBLE CAUSE(S) Water inlet faucets are not fully turned on. Water fill hose is kinked. Water heater temperature is not set correctly. Water inlet hoses are not connected correctly. Water hose connections are not tight. Drain hose connection is not secure or the hose is not properly positioned in the drain. Undetermined water leaks SOLUTION Make sure that the water faucets are fully turned on. Make sure the water hoses are not tangled, kinked, or pinched. Hot water needs to be at a temperature of at least 120ºF -140ºF (49ºC - 60ºC). Make sure the inlet hoses are properly connected (hot to hot and cold to cold). Make sure the inlet hose connections at the faucets and washer are tight. Make sure the drain hose connection at the washer is secure and that the drain hose is properly positioned at the drain location. Call a qualified plumber. 25

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25
4.
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
OPERATION
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Washer does not
run
There is no electrical power
going to the washer.
Plug the power cord into a
grounded 3 prong outlet.
Circuit breaker tripped or
fuse blown
Reset/Turn on circuit breaker or
replace fuse.
The washer is overloaded
or the wash load is not
balanced.
Laundry may need to be removed
or redistributed to re-balance the
load.
The Delicate cycle was
selected.
The washer pauses during some
cycles for the laundry to soak.
When the soak time ends, the
washer will restart automatically.
The washer lid is open.
Close the washer lid.
Washer lid will
not open
Washer lid is locked.
Press Start/Pause to stop
your washer. It may take a few
moments for the lid lock to
disengage.
WATER
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Water flow is
slow or filling
takes a long time
Water inlet faucets are not
fully turned on.
Make sure that the water faucets
are fully turned on.
Water fill hose is kinked.
Make sure the water hoses are
not tangled, kinked, or pinched.
Water
temperature is
too warm or cold
Water heater temperature
is not set correctly.
Hot water needs to be at a
temperature of at least 120ºF
-140ºF (49ºC - 60ºC).
Water inlet hoses are not
connected correctly.
Make sure the inlet hoses are
properly connected (hot to hot
and cold to cold).
Water leaks
Water hose connections
are not tight.
Make sure the inlet hose
connections at the faucets and
washer are tight.
Drain hose connection is
not secure or the hose is
not properly positioned in
the drain.
Make sure the drain hose
connection at the washer is
secure and that the drain hose is
properly positioned at the drain
location.
Undetermined water leaks
Call a qualified plumber.