Haier HWM120-1678ES5 User Manual - Page 18

Troubleshooting Many occurring problems could be solved by yourself without specific expertise. Please check all the shown possibilities and the solution below before contact the customer care team. Please switch off the machine and remove the power plug before troubleshooting. Problem Cause Drainage failure. The display shows E1. - Drain hose is blocked. - Drain hose end is 10cm and above floor level. The machine stops running. - The lid is not closed. The display shows E2. The machine does not spin. - Unbalance of laundry. The display shows E3. - Is the machine level? The display shows E4. - No water / water supply failure. - Water Inlet valve is blocked. -Low water pressure. Action - Unblock the drain hose. - Make sure the drain hose properly installed. - Close the lid and press the button "Start / Pause". - Spread the laundry evenly and press the button "Start/Pause". -Level the machine. - Check the water tap and ensure the water supply. - Check the water inlet valve. - Check the water pressure. The display shows FA. The appliance fails to operate. Vibrates excessively or make noise. The water level sensor failed. - Power failure. Please contact Customer Care. - Check the power supply. - Power plug is not insert properly to the socket. - Insert the power plus properly to the socket. - Water is not reaching the preset level. - The lid is not closed. - Unbalance of laundry. - Wait the water fill up to the preset level. - Close the lid. - Spread the laundry evenly. - Is the machine level? - Unbalance of laundry. -Level the machine. - Spread the laundry evenly. - Any hard or metal objects - Remove the objects after like coins inside the tub? the washing cycle completed. 16