Haier QNE27JYMFS Use and Care Manual - Page 25

Troubleshooting

Page 25 highlights

TROUBLESHOOTING First try the solutions suggested here to possibly avoid the cost of a service call. PROBLEM Refrigerator does not operate Vibration or rattling (slight vibration is normal) Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) Refrigerator or freezer compartment too warm Frost or ice crystals on frozen food (frost within package is normal) Divider between refrigerator and freezer compartments feels warm Automatic icemaker does not work POSSIBLE CAUSE(S) Refrigerator in defrost cycle. Controls set to OFF. Refrigerator is unplugged. The fuse is blown/circuit breaker is tripped. Refrigerator is in showroom mode. Leveling legs need adjusting. SOLUTION Wait about 30 minutes for defrost cycle to end. Set the controls to a lower temperature setting. Push the plug completely into the outlet. Replace fuse or reset the breaker. Unplug the refrigerator and plug it back in. See Level the Refrigerator. Normal when refrigerator is first plugged in. Often occurs when large amounts of food are placed in refrigerator. Door left open. Hot weather or frequent door openings. Temperature controls set at the coldest setting. Temperature control not set cold enough. Warm weather or frequent door openings. Door left open. Door left open. Too frequent or too long door openings. Wait 24 hours for the refrigerator to completely cool down. This is normal. Check to see if package is holding door open. This is normal. See Controls section See Controls section Set the temperature control one step colder. See Controls section Check to see if package is holding door open. Check to see if package is holding door open. This is normal. Automatic energy saver system circulates warm liquid around front edge of freezer compartment. Icemaker power switch is in the OFF position. Water supply turned off or not connected. Freezer compartment too warm. Piled up cubes in the storage bin cause the icemaker to shut off. This helps prevent condensation on the outside. Set the power switch to the ON position. See Installing the Water Line section Wait 24 hours for the refrigerator to completely cool down. Level cubes by hand. Freezer cooling, fresh food not cooling Ice cubes have odor/taste Small or hollow cubes Slow ice cube freezing Frequent 'buzzing sound" Orange glow in the freezer Ice cubes stuck in icemaker. Normal, when refrigerator first plugged in or after extended power outage Ice storage bin needs cleaning. Food transmitting odor/taste to ice cubes. Interior of refrigerator needs cleaning. Water filter clogged. Door left open. Temperature control not set cold enough. Icemaker power switch is in the I (on) position, but the water supply to the refrigerator has not been connected. Defrost heater is on. Turn off the icemaker, remove cubes, and turn the icemaker back on. Wait 24 hours for temperature in both compartments to reach selected temperatures. Empty and wash bin. Discard old cubes. Wrap foods well. See Care and Cleaning section. Replace filter cartridge with new cartridge or with plug. Check to see if package is holding door open. See Controls section Set the power switch to the 0 (off) position. Keeping it in the I (on) position will damage the water valve. This is normal. 49-60806 Rev. 1 ENGLISH 25

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49-60806
Rev. 1
25
ENGLISH
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator does not operate
Refrigerator in defrost cycle.
Wait about 30 minutes for defrost cycle to end.
Controls set to OFF.
Set the controls to a lower temperature setting.
Refrigerator is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker is tripped.
Replace fuse or reset the breaker.
Refrigerator is in showroom mode.
Unplug the refrigerator and plug it back in.
Vibration or rattling (slight
vibration is normal)
Leveling legs need adjusting.
See Level the Refrigerator.
Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with
more storage space and a larger
freezer require more operating
time. They start and stop often
to maintain even temperatures.)
Normal when refrigerator is first plugged in.
Wait 24 hours for the refrigerator to completely cool
down.
Often occurs when large amounts of food are
placed in refrigerator.
This is normal.
Door left open.
Check to see if package is holding door open.
Hot weather or frequent door openings.
This is normal.
Temperature controls set at the coldest
setting.
See Controls section
Refrigerator or freezer
compartment too warm
Temperature control not set cold enough.
See Controls section
Warm weather or frequent door openings.
Set the temperature control one step colder. See
Controls section
Door left open.
Check to see if package is holding door open.
Frost or ice crystals on frozen
food (frost within package is
normal)
Door left open.
Check to see if package is holding door open.
Too frequent or too long door openings.
This is normal.
Divider between refrigerator
and freezer compartments feels
warm
Automatic energy saver system circulates
warm liquid around front edge of freezer
compartment.
This helps prevent condensation on the outside.
Automatic icemaker does not
work
Icemaker power switch is in the OFF position.
Set the power switch to the ON position.
Water supply turned off or not connected.
See Installing the Water Line section
Freezer compartment too warm.
Wait 24 hours for the refrigerator to completely cool
down.
Piled up cubes in the storage bin cause the
icemaker to shut off.
Level cubes by hand.
Ice cubes stuck in icemaker.
Turn off the icemaker, remove cubes, and turn the
icemaker back on.
Freezer cooling, fresh food not
cooling
Normal, when refrigerator first plugged in or
after extended power outage
Wait 24 hours for temperature in both compartments
to reach selected temperatures.
Ice cubes have odor/taste
Ice storage bin needs cleaning.
Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice cubes.
Wrap foods well.
Interior of refrigerator needs cleaning.
See Care and Cleaning section.
Small or hollow cubes
Water filter clogged.
Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
Check to see if package is holding door open.
Temperature control not set cold enough.
See Controls section
Frequent ‘buzzing sound”
Icemaker power switch is in the I (on)
position, but the water supply to the
refrigerator has not been connected.
Set the power switch to the 0 (off) position. Keeping it
in the I (on) position will damage the water valve.
Orange glow in the freezer
Defrost heater is on.
This is normal.