Hamilton Beach HMD400 User Guide - Page 8

Care and Cleaning of the Mixer Troubleshooting Guide PROBLEM Ingredients are not being mixed properly SOLUTION • Try selecting a different speed. • Agitator is bent or worn (This can be prevented by not holding container in your hand or allowing agitator to hit sides of container). Replace agitators every 90 days. To order replacement agitators, call our Technical Service Department at 1-866-285-1087 or 910-693-4277. Motor does not turn on when container is set on container rest • Container is not tall enough to activate motor switch. We recommend the Hamilton Beach Universal Container (#110E). • The unit features a thermal overload protection circuit. Turn unit OFF. Wait 30 minutes. Follow instructions in the section "Mixing a Drink". If the unit does not turn on, call Technical Service. Excessive product splash-out (some splash-out is common) • Is container too full? • Is speed setting too high for ingredients? • Is agitator fastened tightly to the spindle? • Is agitator bent or worn? Replace agitators every 90 days. Product Warranty This Warranty supercedes all other Product Warranties LIMITED WARRANTY This product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date of original purchase, except as noted below. During this period, we will repair or replace this product, at our option. THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY OR CONDITION, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL INCLUDING WITHOUT LIMITATION ANY STATUTORY WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY LIABILITY IS EXPRESSLY LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID, AND ALL CLAIMS FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED. There is no warranty with respect to parts subject to wear, including without limitation: motor brushes, container and cutter assembly, clutches, bristle brushes, funnel, stainless steel cup, agitators, carafes, etc. This warranty extends only to the original purchaser and does not cover any condition resulting from abuse, misuse, neglect, unauthorized repair, or use not in conformity with the printed directions. Always use this product in accordance with the printed directions. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state, or province to province. Some states do not allow limitations on implied warranties or special, incidental or consequential damages, so the foregoing limitations may not apply to you. If you have a claim under this warranty, please contact our TECHNICAL SERVICE DEPARTMENT at 1-866-285-1087 or 910-693-4277. (For faster service please have model, series, and type numbers ready for operator to assist you.) Reasonable proof of date of purchase must be presented; otherwise the effective date of the warranty will be based upon the date of manufacture plus ninety (90) days. You are responsible for paying shipping and handling charges to return the product to us. Hamilton Beach/Proctor-Silex, Inc. Commercial Technical Service 261 Yadkin Road Southern Pines, NC 28387 8