Harman Kardon AVR 1565 Owners Manual - Page 24

AVR 1565/AVR 1566 Troubleshooting Symptom Unit does not function when Main Power switch is turned on Troubleshooting Cause • No AC power Solution • Ensure that the power cord is plugged into a live AC power outlet • Check if the AC outlet is switch-controlled Front-panel Message display lights, but there's no sound or picture • Intermittent input connection • Mute is on • Volume control is turned down • Secure all input and speaker connections • Press Mute button • Turn up Volume control • Check all speaker wires at speaker and AVR connections for crossed wires • Contact your local Harman Kardon service center • Select a surround mode other than stereo • Mono programs contain no surround information • Check the speaker configuration in the setup menu • The surround decoder may not create center- or surround-channel information from nonencoded stereo programs • Change batteries in remote • Press the Setup/AVR button • Ensure that the AVR's front-panel remote sensor is in the line of sight of the remote • Move the AVR or antenna away from computers, fluorescent lights, motors or other electrical appliances • Be sure to hold the Source Selector button for at least 3 seconds No sound from any speaker; PROTECT message appears on Message display • Amplifier is in protection mode due to possible short circuit • Amplifier is in protection mode due to internal problems No sound from center or surround speakers • Incorrect surround mode • Program material is monophonic • Incorrect speaker configuration • Program material is stereo Unit does not respond to remote control commands • Weak batteries in remote • AVR not selected • Remote sensor is obscured Intermittent buzzing in tuner • Local interference Unable to activate remote control Programming mode • Source Selector button is not held for at least 3 seconds Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of "Frequently Asked Questions," which is located in the Product Support section of our Web site: www.harmankardon.com 24